ServiceNow News
23 items
What is Responsive Page Authoring?
This functionality allows developers to create a new page that can be customized to look and function differently for various form sizes or breakpoints.
Where ...
UI Builder - Responsive page authoring
New article articles in ServiceNow Community
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9 months
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In this article, we will see how to modify the message displayed on the visualization.
By default, when there is no data to be displayed the visualization on the overview page displays the messag...
Service Operations Workspace - How to modify the message when there is no visualization?
New article articles in ServiceNow Community
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9 months
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In this article, we will see how we can "Edit" the overview section on a change record.
By default, the section provides the below details and it differs based on the state of the record.
Lets ...
Service Operations Workspace - How to edit "Overview" section on a change record?
New article articles in ServiceNow Community
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10 months
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In this article, we will see how we can modify the parameters of request record information section.
By default, the section provides the below details,
 and click on the “...
Service Operations Workspace – How to “Edit” the preview pane on the list view?
New article articles in ServiceNow Community
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about 1 year
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In this article, we will see when does the pop-up message "Max Tabs Reached" appear on the workspace and how to increase the tabs limit to avoid the pop-up prompt.
](https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/admini...
Service Operations Workspace – How to add visualizations on the landing page?
New article articles in ServiceNow Community
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about 1 year
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In this article, we will be seeing how to set up "Global" quick links. Apart from the personal quick links, global quick links can also be published across the workspace as per the organization nee...
Service Operations Workspace – How to add “Global” quick links?
New article articles in ServiceNow Community
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about 1 year
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When the user tries to create a new request within the workspace using the "+" icon on the landing page, it routes to the workspace portal but doesn't show up all the catalog items.
Below are ste...
Service Operations Workspace – Missing catalog items
New article articles in ServiceNow Community
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about 1 year
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Landing page is where an agent can get quick visibility into the work assigned, view announcements, and view upcoming tasks.
Steps involved in cloning the landing page,
➡️ Navigate to UI builder ...
Service Operations Workspace – How to clone the landing page?
New article articles in ServiceNow Community
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about 1 year
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By default, Service Operations Workspace doesn't provide the shortcut option for creating new request from the workspace.
1\. On the Service Operations Workspace, on click of the “+” icon by defa...
Service Operations Workspace – How to create a shortcut option to route to “Catalog” home page?
New article articles in ServiceNow Community
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about 1 year
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Problem Statement: VIP Flag is not visible on the “Caller” field in Incident record.
1\. Navigate to the instance and type “Workspace Experience -> Administration ->Highlighted values”.
![Sujath...
Service Operations Workspace (SOW) - How to add a VIP Flag?
New article articles in ServiceNow Community
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about 1 year
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