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Service Operations Workspace - How to increase the default width of "List" divider?

New article articles in ServiceNow Community · Feb 13, 2025 · article

In this article we will see how can we increase the default width of the list divider on the Service Operations Workspace.

➡️ By default, in Service Operations Workspace the list view doesn't display the complete list headings and requires a manual adjustment using the resizable handler.

SujathaVM_0-1739425381616.png

Now we will see how we can we bring the expanded section by default on accessing the list view of the workspace.

➡️ In UI Builder, navigate to the Service Operations Workspace experience and access the "List SNC" under pages and variant.

Note: The scope is "Service Operations Workspace Core" and its a read only page.

SujathaVM_1-1739425509360.png

➡️ Change the scope and select apply. However the page is still not editable.

SujathaVM_0-1739425696065.png

➡️ Access the client state parameter on the left pane and scroll to the "listDividerPosition" parameter.

Note : Default value is 260px.

SujathaVM_1-1739425962935.png

➡️ Change the parameter value accordingly and save it.

SujathaVM_2-1739426280414.png

Note: The divider can still be resized (increase or decrease) if required. By setting this value, it defaults to the mentioned input on accessing the list view.

Result :

SujathaVM_3-1739426490687.png

Try to re-login or clear the cache incase it doesn't reflect the changes.

Kindly hit "Helpful" if it was helpful for your needs!!!!

ServiceNow #ServiceOperationsWorkspace #ServiceNowCommunity

View original source

https://www.servicenow.com/community/service-operations-workspace/service-operations-workspace-how-to-increase-the-default-width/ta-p/3176507