ServiceNow News
75 items
In today's complex business landscape, managing risks effectively is crucial for organizational success. The IRM Product Maturity Assessment is a specialized tool designed to help organizations ass...
IRM Product Maturity Assessment: A Path to Enhanced Risk Management
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ServiceNow Virtual Agent delivers intuitive self-service for end users, giving them instant access to the information and services they need while offloading agents. With ServiceNow Issue Auto Reso...
Automatically resolve user issues with the Impact Jumpstart Your Issue Auto Resolution Accelerator
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ServiceNow accelerates business processes by automating end-to-end workflows. However, just automating workflows doesn’t eliminate inefficiencies. You need to optimize processes to ensure maximum e...
Optimize Your Business Processes with the Impact "Jumpstart Your Process Mining" Accelerator
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IT operations teams deliver mission-critical business applications and services. They need to ensure that these applications are always healthy and available for business users. However, this can b...
Harness the power of AIOps with the Impact Jumpstart Your Event Management Accelerator
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Understanding and optimizing your organization's Software Asset Management (SAM) capabilities is essential for maximizing your investment in ServiceNow. The SAM Product Maturity Assessment provides...
SAM Product Maturity Assessment: Enhancing Software Asset Management
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ServiceNow puts AI to work for our customers by embedding AI directly into ServiceNow workflows, bringing the benefits of AI to every part of their organizations. With AI, our goal is to increase p...
Unlock your ServiceNow AI Journey with ServiceNow Impact
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Artificial Intelligence (AI) search capabilities can significantly enhance the efficiency and effectiveness of your ServiceNow platform, but to reap the full benefits, these capabilities need to be...
Optimize Your AI Search with ServiceNow's "TuneUp Your AI Search" Accelerator
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Implementing a Virtual Agent can significantly enhance your IT service management by providing users with quick resolutions and improving overall efficiency. ServiceNow's "Jumpstart Your Virtual Ag...
Fast-Track Your ITSM Virtual Agent with ServiceNow's "Jumpstart Your Virtual Agent"
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Upgrading your ServiceNow instance is essential to leverage the latest features, enhancements, and security updates. However, the process can be daunting without the right guidance and tools. Servi...
Accelerate Your ServiceNow Upgrade with the "Jumpstart Your Upgrade" Accelerator
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If you use the Impact Capabilities Map, you already know that your Impact Squad can update it if you want something changed—for example, if you want to change the usage status of a capability from ...
Learn about the new Impact Capabilities Maps self-service features
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Up until now, the only way to see your subscriptions was to log into your ServiceNow instance. If you have multiple production instances, this was a big effort, requiring you to log into each of yo...
Impact customers can now see all of their subscriptions in one place!
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ServiceNow Virtual Agent—the ServiceNow AI-powered enterprise chatbot—makes it easy for employees and customers to resolve issues quickly and get what they need in seconds. With Virtual Agent, you ...
Maximize your ServiceNow Virtual Agent implementation with ServiceNow Impact
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ServiceNow ITSM provides a broad range of capabilities that allow you to increase the responsiveness and efficiency of your service desk, accelerate service delivery, and strengthen your IT service...
Grow the value of your ITSM solution with the Impact ITSM Maturity Assessment Accelerator
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ServiceNow HR Service Delivery (HRSD) provides a rich set of features that make it easy for employees to get the help and guidance they need while increasing the productivity of your HR team. As yo...
Increase the benefits of your HRSD implementation with th HRSD Maturity Assessment Accelerator
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By building a citizen developer program, you scale digital transformation for your entire business by bringing in end users from across your business to create new apps. These end users have frontl...
Build your Citizen Developer Program with the Impact Citizen Developer Program Design Accelerator
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To keep your business functioning smoothly, it’s critical to manage risks. ServiceNow Integrated Risk Management (IRM) lets you take control of enterprise and technology risks, allowing you to proa...
Accelerate your journey to risk maturity with the Impact IRM Product Maturity Assessment Accelerator
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ServiceNow transforms the way your organization works, increasing productivity, driving innovation, and delivering great user experiences. By creating a ServiceNow Center of Excellence and Innovati...
Design your ServiceNow CoEI with the Impact Center of Excellence and Innovation Accelerator
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Because the ServiceNow platform automates some of your most important business processes, it’s critical to keep it healthy. One of the key ways to do this is to get a regular Health Assessment. Thi...
You can now get detailed Health Assessment findings right in the Impact IDE
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ServiceNow Impact is a unique value acceleration solution that helps you to achieve more value faster from your ServiceNow investment. At the heart of Impact is your Value Journey, which provides a...
Build your path to success with the Impact Value Journey
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In the [previous blog](https://www.servicenow.com/community/servicenow-impact-articles/using-the-three-pillars-of-impact-platform-health-to-prevent/ta-p/2958757) in this series, we talked about how...
Identifying and correcting health issues using the Impact three pillars of health
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In the [previous blog](https://www.servicenow.com/community/servicenow-impact-articles/the-three-pillars-of-impact-platform-health/ta-p/2958755) in this series, we talked about the three pillars of...
Using the three pillars of Impact platform health to prevent health issues
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over 1 year
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