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Trying to learn everything at once can _feel_ strategic, but it rarely is.
Choosing Depth in a Wide Ecosystem
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If you've ever dealt with traditional OCRs for invoice processing, you know the pain. Weeks (sometimes months) of training. Thousands of invoices pushed through a model just to teach it what a "ven...
Smarter Invoice Processing is Here!
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Leverage purpose built AI Agents and Agentic Workflows to help populate the CMDB and enhance CMDB health.
Closing the CMDB Data Gap with Purpose Built AI Agents
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In this third episode of our four-part series, we build the first of two AI Agents, one that uses cloud resource tags to automatically populate CMDB attributes at scale. Building on the framework e...
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Closing CMDB Data Gaps with Custom AI Agents Episode 3
ServiceNow Community
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about 2 hours
In this fourth and final episode of our series, we build the second AI Agent, one that uses CI naming conventions to automatically populate CMDB attributes at scale. Building on the framework estab...
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Closing CMDB Data Gaps with Custom AI Agents Episode 4
ServiceNow Community
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about 2 hours
In this second episode of our four-part series, we start building the proof-of-concept solution introduced in Episode 1 by constructing the shared framework that all components will depend on. This...
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Closing CMDB Data Gaps with Custom AI Agents Episode 2
ServiceNow Community
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about 2 hours
In this first episode of our four-part series, we explore how ServiceNow's Now Assist can be extended with custom agentic workflows and purpose-built AI agents to close a common CMDB data gap. Whil...
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Closing CMDB Data Gaps with Custom AI Agents Episode 1
ServiceNow Community
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about 2 hours
Enterprise transformation starts with mindset.
In my MVP 2026 blog, I share what drives me to bridge business strategy and platform execution at scale, and why raising standards across the...
Bill Martin MVP 2026: My Community Power
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Introduction (About the Co‑Authors)
This post is a joint work by three architects involved in Enterprise Architecture for ServiceNow.
From the respective perspectives of EA (Ent...
ServiceNow Enterprise Architecture—Driving Business Transformation Through EA, SA & PA
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In today’s complex regulatory environment, global enterprises in highly regulated industries face mounting pressure to maintain compliance while driving operational efficiency. Navigating this land...
Unlocking the Value of Corporate Compliance Insights with Compliance Governance Strategies
REDE Consulting
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about 10 hours
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本稿は[こちら](https://www.servicenow.com/community/servicenow-ai-platform-events/platform-academy-session-36-june-8-2023-getting-started-with/ev-p/2580403 "https://www.servicenow.com/community/serviceno...
プラットフォームアカデミーセッション #36 - 2023 年 6 月 8 日 - ナレッジ管理の開始 (翻訳)
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本稿は[こちら](https://www.servicenow.com/community/servicenow-ai-platform-events/platform-academy-session-37-june-22-2023-service-portal/ec-p/2580450M139 "https://www.servicenow.com/community/servicenow...
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プラットフォームアカデミーセッション #37 - 2023年6月22日 - サービスポータル (翻訳)
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本稿は[こちら](https://www.servicenow.com/community/servicenow-ai-platform-events/platform-academy-session-35-flow-designer-approvals/ec-p/2530551 "https://www.servicenow.com/community/servicenow-ai-plat...
プラットフォームアカデミーセッション #35 - フローデザイナーの承認 (翻訳)
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本稿は[こちら](https://www.servicenow.com/community/servicenow-ai-platform-articles/localization-workspace-your-command-center-for-multilingual/ta-p/3382273 "https://www.servicenow.com/community/servicen...
ローカリゼーションワークスペース:多言語コンテンツのコマンドセンター (翻訳)
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Do people really know what MVPs do?
Many in the community don’t, and that means they often miss out on the value we bring.
Here’s who I am, what I contribute, and how you can find me.
Wessel van Enk MVP 2026: My Community Power
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本稿は[こちら](https://www.servicenow.com/community/servicenow-ai-platform-blog/platform-academy-july-8th-2025-from-chaos-to-order-making/ba-p/3326279 "https://www.servicenow.com/community/servicenow-ai-...
プラットフォームアカデミー - 2025 年 7 月 8 日 混沌から秩序へ:サービスカタログをあなたのために機能させる (翻訳)
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本稿は[こちら](https://www.servicenow.com/community/servicenow-ai-platform-blog/platform-academy-july-17th-2025-building-workflows-to-be-used-as/ba-p/3343475 "https://www.servicenow.com/community/service...
プラットフォームアカデミー - 2025 年 7 月 17 日 - AI エージェントのツールとして使用するワークフローの構築 (翻訳)
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本稿は[こちら](https://www.servicenow.com/community/servicenow-ai-platform-blog/platform-academy-july-10th-2025-an-admin-s-guide-to-now-assist/ba-p/3326147 "https://www.servicenow.com/community/serviceno...
プラットフォームアカデミー - 2025 年 7 月 10 日 - Now Assist のアドミン向けガイド (翻訳)
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プラットフォームアカデミー 専門家に質問する:フローのパフォーマンスとデバッグ (翻訳)
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本稿は[こちら](https://www.servicenow.com/community/service-catalog-blog/platform-academy-forms-to-conversations-a-beginner-s-guide-to/ba-p/3382337 "https://www.servicenow.com/community/service-catalog-b...
プラットフォームアカデミー - Forms to Conversations: 会話型カタログの初心者向けガイド (翻訳)
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In this tutorial, we explain the "Cascade Variables" feature on ServiceNow Order Guides. Learn how this simple checkbox automatically syncs data from your initial Order Guide form down to every ind...
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How to Use Cascade Variable Field in Order Guide | ServiceNow Tutorials
GlideFast Consulting
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about 23 hours
DISCLAIMER: the directions and code featured in this article come with no support or warranty, explicit or implied. Caveat Emptor!
Service Observability in ServiceNow ships with bui...
Integrating Service Observability With a New Tool
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Congratulations to our 2026 ServiceNow Most Valued Professionals. [Check them out!](https://devlink.sn/mvp26-congrats-capsule)
Announcing our 2026 ServiceNow MVPs
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