Assistant Analytics Overview: Your Guide to Measuring ROI and Adoption of Conversational Interfaces
New article articles in ServiceNow Community
·
Feb 27, 2026
·
article
The Overview of the Assistant Analytics page provides a high-level dashboard summarizing assistant activity, assist usage, user engagement, and overall customer satisfaction (CSAT) across all active assistants and channels.
View original source
https://www.servicenow.com/community/servicenow-ai-platform-blog/assistant-analytics-overview-your-guide-to-measuring-roi-and/ba-p/3498961