Recent News
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Understanding Relationship Levels in ServiceNow CMDB: A Real-World Example!
New article articles in ServiceNow Community
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9 months
Hidden Tricks: Resolving ServiceNow Server-Side Issues Without Creating Support Cases!!
New article articles in ServiceNow Community
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9 months
Understanding HTTP Requests, HTTP Headers, and Query Parameters for Any Integration
New article articles in ServiceNow Community
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10 months
Integrating AWS IoT Core with ServiceNow for Automated Incident Management
New article articles in ServiceNow Community
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11 months
Snowflake Integration with ServiceNow Using REST API, OAuth 2.0, and Scheduled Job!!
New article articles in ServiceNow Community
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11 months
Learn ServiceNow to Slack Integration for Change Request Approvals!
New article articles in ServiceNow Community
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12 months
Learn to Integrate ServiceNow with Salesforce using REST API and OAuth 2.0
New article articles in ServiceNow Community
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about 1 year
ServiceNow to Azure DevOps Integration Using REST APIs
New article articles in ServiceNow Community
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about 1 year
Conference Sessions
Stop Babysitting Your Infrastructure: AI Agents for ITOM Automation
SES6133
What if your infrastructure could manage itself? In this live demo, we will show how AI agents integrated with ServiceNow ITOM can create discovery schedules, add IP ranges, and troubleshoot credentials—all from a single natural-language prompt. No smoke, no mirrors—just real automation running on real VMs. You’ll walk away with proven architecture patterns, sample code, and lessons learned to help you build self-healing, self-configuring infrastructure powered by ServiceNow and AI.
Hidden tricks : You’ll never need to create a ServiceNow case for these issues!
CCB1417
Many developers are unaware of the importance of node logs in troubleshooting server-side issues in ServiceNow. In this session, learn the concept of nodes and demonstrate how to identify and log into a specific node (The TRICK!) to retrieve node logs for server-side transactions. This technique is invaluable for tracking record updates (up to 21 days) and is essential for diagnosing reproducible issues. With my past working experience in ServiceNow Support, I'll share key tricks I've learned to help attendees efficiently resolve server-side problems without relying solely on support.