Explore the capabilities of ServiceNow's mobile applications, Agent Mobile and Now Mobile, and how they can benefit different personas within an organization. We cover the workflows supported by th...

Learn how Now Assist AI agents power agentic AI in the ServiceNow AI Platform, how they work, and the process for building an agentic workflow. Chapters: 00:06 ServiceNow AI agents 00:45 Agentic AI...

One platform, one architecture, one model: that summarizes the Now Platform. In this overview, we review the technical aspects of the Now Platform architecture. YouTube timestamp format Chapters: 0...

Field data type selection is not a cosmetic UI decision—it's a strategic architecture choice that determines application scalability, reporting capability, and business autonomy for years to come. ...

Overview of Retail applications for streamlining store operations and communication between retail locations and headquarters. Learn about retail case types, the retail portal, and mobile applicati...

The Now Assist Skill Kit brings together tools and frameworks to allow for custom generative AI skill creation and deployment across the platform, enabling better customer and employee experiences ...

ServiceNow has evolved from a process-driven, no/low/pro code rapid development workflow platform into an AI-powered intelligent ecosystem that transforms how enterprises manage operations. At the ...

Why Database Security Matters   The single most important feature that your custom scoped app must have, is data security. There is no other capability that is more important. Before you b...

Platform Analytics offers a unified approach to real-time data exploration and insights. Users can access a comprehensive analytics center for visualizations and dashboards, enabling better process...

Visual Task Boards in ServiceNow offer an interactive way to track your work. This video will explain what they are and the different board types you can create to fit your needs. You'll also learn...