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Introducing Jerry Wong, speaker for The Ecosystem webinar!
New article articles in ServiceNow Community
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about 1 year
Conference Sessions
Guardians of the Platform: True Tales From Our Ownership Galaxy
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Join Jerry and Ashutosh as they dive into the chaos every ServiceNow platform owner knows balancing speed, stability, and sanity. This isn’t another slide deck of best practices. It’s a storytelling session packed with real fails, hard-won lessons, and practical hacks. Learn how to say “no” without losing friends, align roadmaps, and future-proof your platform. Plus, discover why AI agents aren’t the enemy they’re your new best friends in platform leadership. Because every ServiceNow platform deserves its Guardians.
Why technical people need soft skills
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Increasingly as IT is seen as a business function and not just as operational, it's not enough to just know the technology. Here's how to lean into your EQ and if it's not a strength for you, how you can build that muscle.
Navigating the Platform owner journey in ServiceNow
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As a ServiceNow Platform owner, you're balancing governance, innovation, and stakeholder needs. But how do you keep your process scalable, efficient, and future-proof? In this roundtable, connect with fellow platform owners to discuss strategies for driving adoption, managing technical debt, handling demand intake, and aligning with business goals. No slides, no lectures—just real conversations with peers who face the same challenges. Come ready to share and learn!
Developer Meetups 101: Start One, Join One, Grow One
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Want to start or attend a Developer Meetup but not sure where to begin? Hear from Sydney James, Martin Ivanov, and Jerry Wong, experienced event leaders who’ve built their own chapters from the ground up. Discover the benefits of Developer Meetups, connect with others in your community, and get the insights you need to launch your own successful chapter or attend your first event.