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78. Enable/Disable attachments on a Table

78. Enable/Disable attachments on a Table

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77. Field/Variable Language Translation

77. Field/Variable Language Translation

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Did you know additional logging is available when testing outbound REST or SOAP Messages? There are 3 levels of logging available: These levels can be set using either of the following methods: ...

76. Configure Outbound REST or SOAP Message Logging

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When designing Integration Solutions for customers which require external systems to create or update records in ServiceNow you should avoid using ServiceNow’s Table API for those operations. Tabl...

73. Avoid using Table API for Create/Update Integrations

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75. SetForceUpdate Application

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Did you know there are a set of methods available for portal widget’s client controllers? OOTB there is a set of methods available under spUtil to help you speed up your scripting for the client-s...

74. spUtil Application

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72. Extend ServiceNow User Criteria by adding a Custom Field

72. Extend ServiceNow User Criteria by adding a Custom Field

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Recommended Best Practices 1. Governance and Change Management: Establish clear governance and change management processes to track and control changes to the platform. Use the update sets featu...

71. Recommended Best Practices in ServiceNow

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Solution: If the scripting is used to add/remove roles then we can try to hide the info messages on custom portal to avoid bad user experience by flushing the system messages. System Info Message...

70. Remove OOB Info messages on the Custom Portal

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69. Auto Cancel Flow Designer If State Changes To Cancel

69. Auto Cancel Flow Designer If State Changes To Cancel

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The normal auditing mechanism will record in the auditing tables (such as sys\_audit) changes in the value of a field on a specific table. details the general steps for auditing specific fields or...

68. How to activate/deactivate auditing for a specific table or field?

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67. Hide Interaction in Service Operations Workspace

67. Hide Interaction in Service Operations Workspace

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66. Federated ID field in User Table

66. Federated ID field in User Table

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Did you know, by default client callable script includes do not run on portal for external users with snc\_external roles. To sort out this, create an ACL of type client\_callable\_script\_include...

65. Client callable script includes on CSM Portal

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Did you know you can apply template within a scoped application? Here is an example: var sys\_id\_of\_template = ‘’; // provide here the sys\_id of the template record var grObj = new GlideRec...

64. Apply template in Scoped Application

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63. Workspace Notifications

63. Workspace Notifications

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Did you know you can apply template within a scoped application? Here is an example: var sys\_id\_of\_template = ‘’; // provide here the sys\_id of the template record var grObj = new GlideRec...

62. Apply template in Scoped Application

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61. Workspace Notifications

61. Workspace Notifications

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By default, client-callable script includes that do not explicitly set visibility, are public. glide.script.ccsi.ispublic property is to enable privacy control over all client-callable script incl...

60. Privacy on client-callable Script Includes

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Suite Certification — Now Assist for FSM

Suite Certification — Now Assist for FSM

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Suite Certification — Now Assist for Creator Implementation

Suite Certification — Now Assist for Creator Implementation

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Did you know that you can access parameters passed to UI page inside UI page client script directly? Example: _UI Action to invoke UI page:_ var gdw = new GlideModal(‘validate\_ui\_page’); // na...

59. Accessing UI page parameter values inside UI Page Client Script

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Did you know that we can redirect end users to the portal after login? Use Case : If user is an end user or no roles then redirect to the portal when they login to ServiceNow. Below is the steps ...

58. Redirect end users to the portal after login

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When conducting any cloning activities, there are risks involved such as loss of data or loss of development work. To minimize the likelihood of this occurring, there are three main things to consi...

57. Cloning Best Practices

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Steps:- Open the table and add a new table column. Add a new Item parameter -> Writeback to the New Action Item. Add a new UI parameter to the New Button Action under Functions. Add a new Acti...

56. Add a new field to the mobile agent app using Studio

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