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Prashant LearnIT

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While scrolling the community to get an answer to my requirement, I found something useful worth sharing. Have you ever heard of GlideMultipleUpdate? When you absolutely, positively have to chan...

103. GlideMultipleUpdate

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Did you know you can generate a schema map to view and easily access different parts of the database schema? The schema map visually displays the details of tables and their relationships, allowing...

102. Schema Map in a Table Schema

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101. Use Visual Studio for the ServiceNow App Video

101. Use Visual Studio for the ServiceNow App

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Unable to retrieve all of the updates set to a target instance during deployment for a long-duration project. Check system property “glide.update\_set.retrieve\_days”. By default, it is set to 90 ...

100. Retrieve all Update Sets

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If an inbound email body contains name/value pairs with this syntax: <string>:<string> then an email object property is automatically created and populated. For example, if the string Var1:Var1 app...

99. Populate an email object

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Did you know that you can easily navigate through the platform with the following shortcuts? <table\_name>.list (e.g. sc\_req\_item.list) redirects you to the table’s list view in the current tab...

98. Easy Navigation

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Your code is like your new puppy, named Fifi (French poodle). You yourself know and love Fifi, but nobody else quite understands what tricks Fifi can do and how Fifi behaves. So keep three things i...

97. Coding best 3 Practice

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Did you know that you could set up dynamic schedules for your SLA? Apart from the static schedule source, you can create a custom reference field on your target table (eg: Incident) referring to th...

96. Dynamic Schedules for SLA

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95. New Name for Azure AD

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A new Attachment variable has been introduced in the Paris release for the Service Catalog. With the new attachment variable, you can \- Make an attachment mandatory \- Make an attachment mand...

94. New Attachment Variable

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Explanation — Parse.xlsx (Example filename) formatted Excel files and access file data in the script. The GlideExcelParser methods can be used in global and scoped scripts. Use the sn\_impex names...

93. GlideExcelParser — Scoped, Global

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Explanation — If you need to redirect from the Agent Workspace list to a specific URL then that can be done via a List Action. 1\. Create List Action of type Client Script 2\. Use the below scri...

92. Redirect specific URLs from Agent Workspace List

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Explanation — The broadcast event sends the specified event (message) into the workflow context to pass along to the executing activities. The typical use of this method is to enable activities th...

91. broadcastEvent in Workflow

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90. Debug Client-Side Scripts

90. Debug Client-Side Scripts

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89. Debug Server-Side Scripts

89. Debug Server-Side Scripts

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88. Creating Universal Requests for existing catalog items and record producer

88. Creating Universal Requests for existing catalog items and record producer

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Explanation:- Creates a string from a JSON object. The JSON.stringify() method can only convert numbers, strings, and Java native objects to strings. It cannot convert user-defined objects to str...

87. JSON.stringify() or stringify(Object jsonObject)

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Explanation:- Creates an object or primitive type from a JSON formatted string. The JavaScript ES5 native JSON object is used instead of the JSON static methods. Example:- var str = ‘{“name”:”G...

86. JSON.parse() or parse(String str)

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85. Steps for loading Data in the ServiceNow System

85. Steps for loading Data in the ServiceNow System

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Here are all the useful shortcuts to extend pickers while using the Next Experience ; Application Picker — — — — ctrl+alt+A Domain Picker — — — — ctrl+alt+D Update Set picker — — — — ctrl+alt+U

84. Extend the application picker with a shortcut

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Instead of searching through all your workflows, navigate to sys\_variable\_value table, filter Table = wf\_activity and do a contains search for your script (here current.update()) in the Value fi...

83. Debug Workflow Activity

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Indexing improves the performance of the database lookups. In ServiceNow, the coalesce field in a transform map is used to match a record from the source to the target. ServiceNow can find the ta...

82. Indexing Coalesce fields on transform maps help with the Performance

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You can attach a report as PDF in email notification. To do that just add the following line to your notification body. $freport:reportID:YOUR\_REPORT\_SYS\_ID) Replace YOUR\_REPORT\_SYS\_ID with...

81. Attach Report as PDF to Email

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The Now Platform is uniquely positioned to integrate Gen AI into every process in every corner of a business to supercharge workflows. The Vancouver release makes [Now Assist](https://www.serviceno...

80. Gen AI in every corner of Business

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Table Cleaner is a scheduled job that runs once per hour (by default) to delete older, expired, or unwanted records from tables. Follow the below instructions to enable data cleanup for a table 1...

79. We can use the “Table Cleaner” feature to delete unwanted Data

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