ServiceNow News
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Mastering Playbook Variants in ServiceNow Yokohama: A Game Changer for Workflow Automation
ServiceNow Dev Program
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12 months
The Yokohama release brings a suite of new capabilities and enhancements to the ServiceNow Impact. To help you navigate the latest features, we’ve compiled a comprehensive list of resources availab...
ServiceNow Impact: Yokohama Release Resources
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12 months
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ServiceNow automates many of your most important business processes. That’s why it’s critical to keep your ServiceNow platform healthy. A healthy platform is more secure, delivers better performanc...
Impact Proactive Code Check best practices
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12 months
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Introduction
In today’s digital landscape, organizations rely heavily on real-time monitoring and automated incident detection to maintain system stability and performance. However, identifying th...
Root Cause Correlation (RCC): A Guide to Efficient Incident Resolution
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12 months
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Code quality is the backbone of a stable and reliable platform. When errors slip into production, they disrupt business operations, consume developer resources, and damage trust in the system. That...
Introducing Proactive Code Check in the Yokohama Release
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12 months
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The new ServiceNow Impact Store Application comes with a brand new homepage experience that is designed to enhance usability, provide tailored guidance, and make accessing key features easier than ...
Discover the Updated ServiceNow Impact Homepage for an Enhanced Experience
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12 months
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If you have questions about the Impact Store Application, we’ve got you covered! We understand that transitioning to and using the Impact Store Application may bring up questions, so we’ve created ...
Impact Store Application FAQ's
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12 months
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ServiceNow Impact offers a suite of accelerators designed to help organizations fully leverage Now Assist and other critical capabilities. These accelerators will be available in the Yokohama relea...
Unlock the Power of Now Assist with Impact Accelerators
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12 months
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Implementing and adopting ServiceNow capabilities effectively requires a clear, structured approach. However, creating a well-defined roadmap can be time-consuming and challenging, especially when ...
Accelerate Your ServiceNow Journey with Auto-Generated Product Adoption Roadmaps
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12 months
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The latest enhancement to your experience with Impact is here: the SPM Integration feature. This new capability is designed to eliminate the friction many customers face and make it easier than eve...
Introducing the SPM & CWM Integration!
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12 months
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Overview
The attached document presents a comprehensive overview of the data that is synchronized from the Impact Delivery Instance (IDI) to the ServiceNow Impact Store application. Each section ...
ServiceNow Impact Store Application - Table & Field Level Mapping
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12 months
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General Overview
This document outlines the data synchronization and security processes for the ServiceNow Impact Store Application using Service Bridge. It covers the key aspects of data transfe...
ServiceNow Impact Store Application - Service Bridge & Security Overview
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12 months
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The Yokohama release is here, and with it comes a suite of powerful new security features. The Platform Security team has been hard at work, and we’re excited to share the highlights. Below is a qu...
Platform Privacy and Security Yokohama Innovations
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12 months
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🚀 Elevating Service Reliability Management with a Seamless, Always-On Mobile Experience 📱
In today’s fast-moving digital world, downtime isn’t an option. Service Reliability Management (SRM) is y...
Elevating Service Reliability Management with Seamless Mobile Experience
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12 months
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We are in the process of planning the next SNUG meeting in Kentucky in June and are looking for a ServiceNow partner to sponsor! All Specialist, Premier, Elite and Build partners are eligible to sp...
Kentucky SNUG: Call for Sponsor
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12 months
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Hello Kentucky SNUG Members,
We are excited to be planning the next Kentucky SNUG for this June and we are looking for customers who want to:
Present: SNUG presentations are typically 30-minute...
Upcoming SNUG: Call for Customer Speakers
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12 months
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Feature Shorts: Retail multistore case generator
ServiceNow Community
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12 months
Feature Shorts: Smart Assessment for Field Service Questionnaires
ServiceNow Community
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12 months
Feature Shorts: Yokohama Q1'2025 Dispatcher Workspace Enhancement
ServiceNow Community
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12 months
The ServiceNow Yokohama release introduces three major improvements for workflow automation: Saved Triggers, External Triggers, and the Flow Debugger. Whether you're a seasoned developer or a low-c...
Streamline Your ServiceNow Workflows with Saved & External Triggers + Flow Debugger
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12 months
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As businesses evolve, so do their workflows. Until now, organizations using ServiceNow often had to duplicate playbooks to account for minor process variations, which has led to unnecessary complex...
Mastering Playbook Variants in ServiceNow Yokohama
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12 months
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Infrastructure automation involves using technology to perform tasks with minimal human intervention. This includes provisioning, configuring, managing, and monitoring IT infrastructure. The goal i...
Infrastructure Automation Odyssey using ServiceNow - Part 1
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12 months
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The ServiceN...
What’s New in the Yokahama (Q1 '25 Store) release for Sales and Order Management?
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12 months
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Businesses a...
Turbocharge your AI delivery with SPM
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12 months
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