Kristy Merriam
Senior Developer Advocate
Kristy Merriam is a Creator Workflows Solution Consultant. She works with customers across the US to ideate and build low code apps on the ServiceNow platform. Knowledge season is her favorite time of year! She loves finding new ways to connect her hobbies to her work. Check out the MakeFarm, LiquorBot and GardenNow Hackzone exhibits for examples! She'd probably tell you she has the coolest job in the company.
Recent News
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The Update Set S1E2: Building Heroes, Better Code & Stronger Community
New article articles in ServiceNow Community
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10 months
Playbook Localization in Yokohama: Making Global Workflows Effortless
New article articles in ServiceNow Community
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11 months
AI Agent Studio: The Future of Autonomous Workflows in ServiceNow
New article articles in ServiceNow Community
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11 months
ServiceNow’s Latest Updates: AI Testing, TypeScript, and CreatorCon 2025!
New article articles in ServiceNow Community
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11 months
Mastering Playbook Variants in ServiceNow Yokohama
New article articles in ServiceNow Community
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11 months
Mastering RLQUERY & addJoinQuery(): Optimize Your Queries Like a Pro
New article articles in ServiceNow Community
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12 months
AI-Powered ATF Testing: How Now Assist for Test Creation Saves Developers Time
New article articles in ServiceNow Community
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12 months
6 GlideRecord Tips to Supercharge Your ServiceNow Development
New article articles in ServiceNow Community
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about 1 year
Hackin' the Hackzone: LiquorBot Software
New article articles in ServiceNow Community
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about 1 year
Hackin' the Hackzone: LiquorBot Part 1
New article articles in ServiceNow Community
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about 1 year
Hey AI model, No Yapping #servicenow #servicenowdeveloper
ServiceNow Dev Program
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over 1 year
ED
LM
Now Assist Skill Kit - Live Coding Happy Hour
New article articles in ServiceNow Community
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over 1 year
Conference Sessions
CreatorCon Keynote
KEY2885
<p>Let's celebrate the 10th anniversary of CreatorCon. Join the ServiceNow<span style="font-size: 11.0pt;">®</span> Developer Advocates and Pat Casey, Chief Technology Officer and EVP, Dev Ops, as they celebrate you, the community, demo exciting new features, and perhaps a surprise or two. You don't want to miss this!</p>
Spotlight Keynote: Say YES to growing revenue AND reducing cost with hyperautomation and low-code
SPT1423-K23
<p>Enterprises must transform processes faster than ever to meet changing market conditions, grow revenue, increase efficiency, and manage risk. Most struggle with a myriad of manual processes on top of a fragmented landscape of siloed systems of record and islands of automation technology – this means slow innovation. Join Southern Glazer's Wine and Spirits, Hancock Whitney, and ServiceNow's Josh Kahn to learn how to empower pro and business developers to build apps fast, digitize manual processes, unify silos, and accelerate automation at scale on a single low-code platform. Discover how to enable IT teams to set guardrails to keep the organization safe and oversee your complete automation landscape.</p>
CreatorCon Keynote
KEY2679
Developers crave innovation and the CreatorCon Keynote is where you’ll experience this LIVE! Join hosts, Senior Developer Advocates, Lauren McManamon and Kristy Merriam, and special guests as they unveil the latest developer tools, showcase groundbreaking demos, and explore what it means to build on ServiceNow, Zurich and beyond!
The Art of Edu-tainment
CCB1559
As the ServiceNow platform continues to expand, so does the need for content about it, but how can you make yours stand out from the crowd? In this session, Senior Developer Advocates, Lauren McManamon and Kristy Merriam and Community Marketing Specialist, Jordan Baron, will walk you through the secret recipe to making your videos and content shine and make a name for yourself in the Community!
CreatorCon Unscripted: An Unconference Open Forum
CCA1172
Got a big idea, unique insight, or best practice to share? The Unscripted Unconference is your stage! We’re hosting 6–8 lightning talks — quick, 10-minute sessions where industry knowledge, practical tips, and bold perspectives come to life. Whether you’re a seasoned speaker or just passionate about your work, this is your chance to inspire and connect with the community. **Weren’t selected to speak during Knowledge 2025? No problem.** Swing by the CreatorCon Pavilion, sign up on-site, and claim your moment in the spotlight. We’re keeping the mic open for fresh voices and big ideas throughout the event. This is your time. Your platform. Your people. Let’s hear what you’ve got.
Ask the [Developer] Advocates!
CCA1647
Join us for a fun and interactive panel discussion with our famous ServiceNow Developer Advocates, as they discuss all things ServiceNow Dev. Plus, stick around for a photo opportunity at the end!
Solution Keynote: Data and Analytics
KEY2576
The AI revolution presents a critical challenge–AI is only as effective as the data it can access and act on. Join us to discover how ServiceNow’s Workflow Data Fabric is changing the game for enterprise AI by connecting to any enterprise data, surfacing and automating process bottlenecks, reducing costs up to 70% with single-platform integration and automation. You'll hear from our customers about how they are developing and deploying AI agents that can autonomously resolve service issues, handle customer requests, and optimize operations.