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Streamline Your ServiceNow Workflows with Saved & External Triggers + Flow Debugger

New article articles in ServiceNow Community · Mar 12, 2025 · article

The ServiceNow Yokohama release introduces three major improvements for workflow automation: **Saved Triggers**, **External Triggers**, and the **Flow Debugger**. Whether you're a seasoned developer or a low-code user, these enhancements can save time, reduce complexity, and improve workflow consistency.

### **Saved Triggers: Centralized & Reusable**

Traditionally, defining a trigger was one of the more tedious steps when creating a flow. Developers had to manually select tables, configure conditions, and ensure uniformity across multiple workflows.

With **Saved Triggers**, you can now:
✔️ **Create reusable triggers** once and apply them across multiple flows.
✔️ **Control visibility** for low-code users by restricting condition modifications.
✔️ **Easily update triggers** in a single place—changes are automatically applied to all linked flows.

💡 **SAFE HARBOR BONUS:** Saved Triggers will soon extend beyond flows to Playbooks, further expanding reusability!

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### **External Triggers: No-Code Webhook Integrations**

Integrating with external services like Jira, GitHub, or DocuSign used to require custom scripts. Now, the **External Triggers** feature provides an out-of-the-box solution for webhook-based automation.

Key Features for **External Triggers** include:
✔️ **Low-code webhook support** for third-party integrations.
✔️ **Pre-configured endpoints** for Jira, GitHub, and DocuSign (more coming soon).
✔️ **Future expansion** to custom endpoints and additional spokes.

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### **Flow Debugger: Faster Issue Resolution**

Debugging flows used to involve tedious log reviews and trial-and-error testing. With the new **Flow Debugger**, troubleshooting is now interactive and visual.

✔️ **Set breakpoints** to pause execution at specific steps.
**✔️ Step through flows** to examine runtime values and pinpoint errors.
✔️ **Debug subflows & loops** more efficiently with step-in and step-out navigation.
**✔️ Skip breakpoints** to resume execution immediately.

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### **Why These Features Matter**

🔧 **Efficiency:** Reduce redundant work with reusable triggers.
🌐 **Integration:** Connect to external services without custom scripts.
🐞 **Debugging:** Identify issues faster with step-through debugging.

View original source

https://www.servicenow.com/community/developer-advocate-blog/streamline-your-servicenow-workflows-with-saved-amp-external/ba-p/3203652