Implementing and adopting ServiceNow capabilities effectively requires a clear, structured approach. However, creating a well-defined roadmap can be time-consuming and challenging, especially when trying to ensure consistency across multiple instances while addressing unique organizational needs. With the Yokohama release of ServiceNow Impact, we are introducing Auto-Generated Product Adoption Roadmaps (PARs)—a powerful new feature designed to simplify and accelerate adoption planning.

Simplify Roadmap Creation with Proven Templates

The Auto-Generated PARs feature allows platform owners to instantly create adoption plans using pre-built templates tailored for specific products or product combinations. These templates are also aligned with business outcomes. The template title reflects the business outcome, enabling customers to select the most relevant one for their organization.

With this new feature, customers can:

• Select from a range of predefined templates categorized by individual products or combinations.
• Automatically populate their adoption roadmap with recommended capabilities sequenced for optimal implementation.
• Preview available templates before applying them to their instance, ensuring alignment with their goals.

By leveraging these pre-built templates, organizations can maintain standardization across implementations, while still allowing for the flexibility to tailor roadmaps to their specific requirements.

Key Benefits of Auto-Generated PARs

The introduction of Auto-Generated Product Adoption Roadmaps delivers several tangible benefits:

1. Accelerated Adoption:
   Reduce the time required to develop adoption plans, allowing teams to focus on execution and realizing value sooner.
2. Standardization with Flexibility:
   Ensure consistency in adoption strategies across different teams and instances, while providing the flexibility to make necessary customizations.
3. Enhanced Visibility:
   Gain a clear overview of available roadmap templates with detailed descriptions, making it easier to choose the right plan for your needs.
4. Best Practices at Your Fingertips:
   Benefit from tried-and-tested strategies embedded within the templates, ensuring that your adoption journey aligns with ServiceNow’s recommended approach.

Who Benefits from Auto-Generated PARs?

This feature is designed to support a wide range of users, including:

• Impact Admin: Gain access to simplified planning tools that help streamline implementation efforts and minimize time spent on roadmap development.
• Impact Platform Owners: Easily implement structured roadmaps without the need for manual planning, enabling a more strategic approach to product adoption.

Looking Ahead

With Auto-Generated Product Adoption Roadmaps, ServiceNow Impact customers now have a practical, efficient way to streamline their adoption journey. By leveraging these pre-built templates, organizations can focus on maximizing the value of their ServiceNow investments, confident that they are following a structured, best-practice-driven approach.