ServiceNow News
66 items
This article walks you through creating a Guided Tour on Service Operations Workspace. Guided Tours are supported on Workspaces as of the Vancouver release. There is a Next Experience Academy sessi...
Create a Guided Tour for Service Operations Workspace
Import
·
about 2 years
www.servicenow.com
cache
Hello everyone!
I want to plug some [Consortium for Service Innovation](https://www.serviceinnovation.org/) resources and events that are occurring on the topic of Knowledge Management and Generat...
Do you want to know more about Knowledge Management and Generative AI?
Import
·
over 2 years
www.servicenow.com
cache
This academy session on October 12, 2023, will be a must-watch for all ServiceNow administrators! We're being joined by Outbound Product Manager Ashley Snyder and Inbound Product Manager Adrian Bis...
Platform Academy - October 12, 2023 Admin Center and System Clone Updates for Vancouver
Import
·
over 2 years
www.servicenow.com
cache
Hello everyone!
I wanted to cross-post this as I know many of us are interested in reporting capabilities for Knowledge Management. As we transition from responsive dashboards and using reports, I...
Platform Analytics Academy - Nov 1st, 2023 - Move Analytics Content from CoreUI to Next Experience
Import
·
over 2 years
www.servicenow.com
cache
Recording Link:
[Knowledge Management User Group (KMUG) AI Search and Knowledge Management Best Practices](https://youtu.be/JPXOi%5FozO6c?si=9ZIPkQUvisHLUoTC)
The presentation has been attached t...
KMUG - AI search and Knowledge Management Best Practices
Import
·
over 2 years
www.servicenow.com
cache
ServiceNow Knowledge Management allows you to import your existing knowledge articles. This document is intended to assist knowledge administrators in successfully importing knowing articles. It ca...
Options for Importing External Articles into ServiceNow Knowledge Management
Import
·
over 2 years
www.servicenow.com
cache
[](https://www.servicenow.com/now-platform/latest-release.html)
---
Page 2
[
Have you implemented or are you planning to implement Service Operations Workspace as part of your transition to Next Experience? Attend this session to learn the top Best Practices for personalizi...
Knowledge 2023 Lab: Configuring Service Operations Workspace with UI Builder
Import
·
over 2 years
www.servicenow.com
cache
RP
SP
JL
