ServiceNow News
66 items
For an overview on how you can protect sensitive data when using AI Agents and Now Assist, see this video:
Q: Why is sensitive data masking important when using ServiceNow's generative AI products...
Sensitive Data and Advanced AI Products FAQs
New article articles in ServiceNow Community
·
11 months
www.servicenow.com
cache
Hello everyone!
This is going to be a series on foundational terminology and concepts when it comes to LLMs. I thought it would be a good idea to take these ideas from the larger sphere of AI and ...
The Building Blocks of LLMs: A foundational concept series
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
Artificial Intelligence (AI) is reshaping industries and daily life, powering innovations from virtual assistants to medical diagnostics. For ServiceNow customers and developers, AI plays a vital r...
The Building Blocks of LLMs: Artificial Intelligence
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
What is Now Assist Guardian?
Trustworthy and responsible AI empowers customers and participants in the AI lifecycle to make informed decisions. NowAssist Guardian is a built-in platform component ...
Now Assist Guardian FAQ
New article articles in ServiceNow Community
·
over 1 year
www.servicenow.com
cache
What is native translation and how is it different from dynamic translation?
Native translation uses a multilingual LLM that is designed to understand and generate output (text) in multiple langua...
Native and Dynamic Translation for Now Assist FAQ
New article articles in ServiceNow Community
·
over 1 year
www.servicenow.com
cache
Q: Is sentiment analysis available for use with ITSM; we want survey inputs to run by sentiment analysis but we were told by ServiceNow that for sentiment analysis we need other 3rd party LLMs.A: W...
Video
AI Academy - Ask the Experts: Now LLM Service July 23rd, 2024
Import
·
over 1 year
www.servicenow.com
cache
At ServiceNow, we are committed to creating AI technology that is human-centered, inclusive, transparent, and accountable. One way we achieve this is through the use of [model cards](https://docs.s...
Understanding our Model Cards and Their Role in Responsible AI
Import
·
over 1 year
www.servicenow.com
cache
[](https://www.servicenow.com/now-platform/latest-release.html)
Knowledge Management Research Invitation: June 17-28th
Import
·
over 1 year
www.servicenow.com
cache
Getting started on your Knowledge Management generative AI journey
Unknown
·
almost 2 years
players.brightcove.net
Provide just-in-time training to users with Guided Tours
Unknown
·
almost 2 years
players.brightcove.net
The latest [AI Academy](https://www.servicenow.com/community/ai-intelligence-articles/ai-academy/ta-p/2522624) session has been posted on Now Assist in Knowledge Management. If you want to know mor...
New! AI Academy on Now Assist in Knowledge Management
Import
·
almost 2 years
www.servicenow.com
cache
The latest [AI Academy](https://www.servicenow.com/community/ai-intelligence-articles/ai-academy/ta-p/2522624) session has been posted on Now Assist in Knowledge Management. If you want to know mor...
New! AI Academy on Now Assist in Knowledge Management
Import
·
almost 2 years
www.servicenow.com
cache
You may have read in our [Washington DC release notes](https://docs.servicenow.com/bundle/washingtondc-release-notes/page/release-notes/now-platform-capabilities/knowledge-management-rn.html), that...
Video
What to know about the Knowledge Management V3 homepage deprecation
Import
·
almost 2 years
www.servicenow.com
cache
Thank you everyone, our 20 slots filled up within a day. I appreciate this community's willingness to share and engage in research. I'm leaving this post up to reduce confusion if you saw it and we...
Slots full: Knowledge Management Research Workshop Invitation (Feb 26/27)
Import
·
almost 2 years
www.servicenow.com
cache
Thank you everyone, our 20 slots filled up within a day. I appreciate this community's willingness to share and engage in research. I'm leaving this post up to reduce confusion if you saw it and we...
Slots full: Knowledge Management Research Workshop Invitation (Feb 26/27)
Import
·
almost 2 years
www.servicenow.com
cache
This article is aimed at providing some best practice content on how to structure knowledge bases and format article content so that it can be best consumed by [Now Assist in AI Search](https://doc...
Best practices to use your knowledge articles with Now Assist (generative AI)
Import
·
almost 2 years
www.servicenow.com
cache
Hello everyone! I've posted the first Knowledge Management Academy session on the product hub. Unfortunately, I can't cross-post events between our product hub and discussions at the moment to disp...
Knowledge Management Academy Session 1 - Getting Started
Import
·
about 2 years
www.servicenow.com
cache
We're spinning up a new Academy series in 2...
Video
Knowledge Management Academy Past and Future Sessions
Import
·
about 2 years
www.servicenow.com
cache