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Amanda Joslin

Amanda Joslin

Sr Dir, Product Management, AI Agent Platform

ServiceNow Inc.

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Conference Sessions

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The Future is here: Agentic AI Roadmap

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Inform the audience about the latest advances with AI Agents features in recent releases including the Agentic Workforce and how it will transform the enterprise.

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What's new for Agent Productivity- Agent Chat and Sidebar

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Breakout - Quick presentation on topics like "what's new in ____", longer "under the hood/this is what the platform does", or roadmap/demo of (near) future features. 60 Min Join us to learn about Agent productivity Experience products we released in the Vancouver release such as Agent Chat, Advanced Work Assignment and Sidebar and more. We'll also discuss features released in Washington DC and forward-looking roadmap items. We'll cover an overview of release items, provide some short demos, and leave time for some Q&A.

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Next Experience Roadmap and Fireside Chat with University of California at San Diego

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<p>Join us to hear what's now and next in the Next Experience roadmap. Amanda Joslin will sit down with Paul Yellen from UC San Diego to hear about their success of moving from Angular to Next Experience.</p>

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Now Platform Roadmap: Take work to the next level

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This session will include a candid Now Platform® roadmap discussion and demo covering features from the latest Washington D.C. release as well as our vision for the future of our intelligent platform. Learn more about how ServiceNow® is investing in generative AI, automation, analytics, low code, and our extensible platform foundation to enrich and power all of our workflow solutions. Discover how to take work to the next level with smarter, faster, simpler experiences for everyone.

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Lab: Workspace configuration best practices with UI Builder

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<p>In this lab, you will learn the best practices for configuring Service Operations Workspace in UI Builder. You will also learn tips, tricks, and best practices for getting your agents on this configurable workspace.</p> <p><br />  </p>

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Ask the Experts: Knowledge Management

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<p>Are you considering investing in ServiceNow<span style="font-size: 12.0pt;"><span style="">®</span></span> Knowledge Management solution? Or have you invested in it but would like to learn more about roadmap and best practices? Come to this session to learn more about ServiceNow's Knowledge Management product and ask the product team your questions!</p>

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Product Roadmap: The future of Next Experience

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The Next Experience is the next step in the ServiceNow® journey of revolutionizing the way that people work on and view the Now Platform®. It brings together ServiceNow solutions into a unified experience and executes on our vision of cross-solution experiences in a seamless and efficient way that is easy for customers to implement and easy for users to consume. Since its launch in the San Diego release, the Next Experience has helped customers elevate and unify experiences across the platform. This session will highlight what is new for Next Experience in the Utah release as well as a look ahead to upcoming roadmap features.

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CreatorCon Keynote: Caffeinating your developer world

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<p>We know you as developers crave new features and the CreatorCon keynote is the place to see them in action. Join the CreatorCon keynote to see how you can use the latest (and upcoming) technologies on the ServiceNow<span style="font-size: 12.0pt;">®</span> Platform.</p> <p>Product leaders Amanda Joslin, Chris Haas, Nirankush Panchbhai, and Amit Saxena will demo key capabilities that enable you to build, automate, connect, and keep you energized on your developer journey. And stay to the very end when we announce The Devvies winners!</p>

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CreatorCon Keynote

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Developers crave innovation and the CreatorCon Keynote is where you’ll experience this LIVE! Join hosts, Senior Developer Advocates, Lauren McManamon and Kristy Merriam, and special guests as they unveil the latest developer tools, showcase groundbreaking demos, and explore what it means to build on ServiceNow, Zurich and beyond!

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ServiceNow AI Agents roadmap: Ready today, built for tomorrow

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ServiceNow AI Agents are already driving exponential productivity for organizations in every industry, but much more is yet to come. Join us for an exclusive look at our product roadmap, where we’ll unveil the AI agents of tomorrow and hear from AI pacesetters about how they’re planning to incorporate agentic AI into their workflows. We’ll also showcase our latest AI ecosystem partnerships and innovations around AI management and governance that will transform outcomes in every corner of your business.