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use spModal for portal
https://developer.servicenow.com/dev.do!/reference/api/orlando/client/c\_GlideModalClientSideV3API
use following syntax for 'confirm' with Yes/No (to replace yes/no with O...
GlideModal reference (popup message in classic UI)
Import
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about 5 years
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import the xmls, in this order:
sc\_request
sc\_req\_item
sysapproval\_approver
sc\_task
wf\_context
wf\_executing
wf\_history
wf\_transition\_history
Haven't tested these all recently w...
Import a sample of prod tickets into test - request
Import
·
about 5 years
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var gru \= GlideScriptRecordUtil.get(current); var fields \= gru.getChangedFieldNames(); //Get changed fields with database names //Convert to JavaScript Array gs.include('j2js'); fields \= j2js(fi...
get ALL fields changed and pass these to a queued event
Import
·
about 5 years
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\- drop the current group members
\- repopulate the group members
\- update the group (e.g. group manager)
import sheet format: , delimited list of users (email)
[
Service catalog dl:
<https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-management/concept/c%5FServiceCatalogDataLookup.html>
extending system dl table ...
ServiceNow Service catalog lookup select: pull cat item sys id into reference qualifier, use data lookup definitions
Import
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about 5 years
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this is the format for any portal page+widgets, using sp.do. Case in point, surveys
https://<instance>.service-now.com/$sp.do?id=take\_survey&instance\_id=83270d33db61e0101beb298a489619d6
other ...
Push end user out of portal view: load a page and its widgets without the portal look at feel
Import
·
about 5 years
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glide.installation.production
~~can be set to "false" in sub-prod instances~~ \> should not be changed! See why here
<https://support.servicenow.com/kb?id=kb%5Farticle%5Fview&sysparm%5Farticle=KB...
sys property to check if instance is prod instance -- DO NOT CHANGE IT!
Import
·
about 5 years
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var item \= new GlideRecord("sc\_req\_item");
item.addQuery("sys\_id", current.sysapproval); item.query(); while (item.next()) { var set \= new GlideappVariablePoolQuestionSet(); set.setRequestID...
Email notification script: catalog item variables and attachments; template.space();
Import
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about 5 years
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https://community.servicenow.com/community?id=community\_question&sys\_id=c7d20e2fdbb3974067a72926ca96191e&view\_source=searchResult
Haven't tested these all recently within global/local scopes, ...
GlideRecord: difference between orderBy and addOrderBy
Import
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about 5 years
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[
Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new GlideRecord ( 'x\_cls\_c...
Service Portal user profile widget: where are the Bio / Photo stored?
Import
·
about 5 years
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cache