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this will embed the list of items including clickable urls into the activity trail of for example a RITM to deactivate users
call the script include - e.g. from business rule:
var si\=new UserFoo...
Get user footprint (about to deactivate the user, list their tickets, CIs, approvals...etc)
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over 5 years
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if (typeof spModal != 'undefined') {
// Portal
spModal.alert(sAlertMessage);
}
else {
// Desktop UI
var gm = new GlideModal();
gm.setTitle("Warning");
gm.renderWithContent(sAlertMessage);
...
Check if in Service Portal or Classic UI, and display message (catalog client script)
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over 5 years
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Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new GlideRecord ( 'x\_cls\_c...
ServiceNow Dynamically update the image of a catalog item
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over 5 years
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1. Select the cell below the rows and to the right of the columns you want to keep visible when you scroll.
2. Select View > Freeze Panes > Freeze Panes.
Haven't tested these all recently within g...
As we tend to use Excel a lot when working with ServiceNow projects...howto Freeze columns and rows
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over 5 years
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this flow is triggered when the incident is placed on hold with on hold reason awaiting customer
this workflow runs 2 sub-flows in parallel:
\- wait for condition to end the flow if the state is ...
Implement a 3 strike rule on incident using Flow Designer
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over 5 years
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Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new GlideRecord ( 'x\_cls\_c...
how to remove the help the helpdesk discovery error (Error executing eccEvent(): Access is denied.)
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over 5 years
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requires a Partner Portal login
[servicenow.highspot.com](http://servicenow.highspot.com/) (or access via Tools & Resources header menu option > "Collateral" category which takes you the Partne...
Partner Portal: install demo modules in your demo instances for sales presentations
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over 5 years
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Scratching my head on a wet July morning 💧...why can't my itil colleague access the order guide after adding her to the user criteria group referenced?? 😖
Haven't tested these all recently within ...
var urlString \= top.location.toString(); var bOrderGuide\=false; //alert(urlString); if (urlString.indexOf('XXXX\_sp') \> \-1) { //--THE PORTAL PREFIX bOrderGuide\=g\_service\_catalog.isOrderGuide...
Combined classic UI / portal friendly script for checking if order guide in the catalog client script
Import
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over 5 years
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<https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-management/concept/c%5FCascadeTheOrderGuideVariables.html>
function onLoad() { //--July2020 //--if th...
Useful catalog client scripting for order guide to run on the cat item / catalog client script url params
Import
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over 5 years
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