useful link: <https://www.servicenow.com/community/developer-blog/decoding-encoded-queries/ba-p/2290638> Encoded Query markup active=true^short_descriptionLIKEIssue^ORshort_descriptionL...

Override outbound http log settings <https://www.servicenow.com/docs/bundle/xanadu-api-reference/page/integrate/outbound-web-services/concept/outbound-logging-configure.html> To configu...

Scripted REST API Examples POST example 1: ( function process(/\RESTAPIRequest\/ request, /\RESTAPIResponse\/ response) { // implement resource here //-- see: //-- https://docs.servi...

ServiceNow Grant flow in application scope permission to create catalog tasks if your flow is throwing an error: _scope does not have create access to table sc\_task_ follow the steps outl...

See: <https://support.servicenow.com/kb?id=kb%5Farticle%5Fview&sysparm%5Farticle=KB2053730>

How to edit Order Confirmation Widget for Service Portal <https://support.servicenow.com/kb?id=kb%5Farticle%5Fview&sysparm%5Farticle=KB0723600> Navigate to "Service Portal" > "Widgets" i...

ServiceNow change where the 'checkout' button takes you for add to cart this angular template _large\_shopping\_cart\_v2.html_/now/nav/ui/classic/params/target/sp\_ng\_template.do%3Fsys\_id%3...

ServiceNow Create Clickable Link in Portal Page (Catalog Item) To create a clickable link within a ServiceNow portal catalog item, use a "Rich Text Label" variable type, allowing you to embed ...

Compare a script to prod without actually going on prod If you know the update set, you can go to the script include> versions tab> right click the update set and select 'compare to current' ...

ServiceNow add 1 day to a date var gdt = new GlideDateTime(); gdt.addDaysLocalTime(1); gs.info(gdt.getDisplayValue()); gs.info(gdt.getLocalDate()); ServiceNow add 24hrs to a da...

ServiceNow check that the date on a ticket is greater than today's date var iTodaysDate = gs.now(); var sTodaysDateTimeZero = new GlideDateTime(iTodaysDate.toString()); var iTodaysDateTimeZ...

Apparently OldValue is the value the field held on initial load, and not updated for each time the onChange client script runs (i.e. each time you change the selection). see <https://www.serviceno...