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Ruen Smith

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get a field value in the glideAggregate

Import · almost 5 years

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GetRowCount() versus GlideAggregate

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Write to script processing table (extended from DL) to execute stored gliderecord scripts

Write to script processing table (extended from DL) to execute stored gliderecord scripts

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Array push not working in while loop

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Pass parameter to script action

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getJournalEntry: retrieve ticket notes

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CSMTableMapUtil example: How does the 'Create Known Error article' UI action on Problem work?

CSMTableMapUtil example: How does the 'Create Known Error article' UI action on Problem work?

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Only allow major incident managers to update impact/urgency fields if INC is a Major INC

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Write to worknotes when parent/child incident added

Write to worknotes when parent/child incident added

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Update the request short description to the ritm short description, outside of workflow

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Code a pause/wait - gs.sleep or gs.wait alternative, pause script for specified seconds (timer)

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ServiceNow Data lookup principles including catalog

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Display an icon in the major incident number field (example: triangle exclamation)

Display an icon in the major incident number field (example: triangle exclamation)

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Workflow logging [workflow.info]

Workflow logging [workflow.info]

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Setting workflow scratchpad to JSON format

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Workflow variables / trigger a workflow

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Remove the 'Add' list banner button from a related list

Remove the 'Add' list banner button from a related list

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Problem best practice plugin: disable the problem task interceptor

Problem best practice plugin: disable the problem task interceptor

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State dropdown: options disappeared after installing PRB best practice module?

State dropdown: options disappeared after installing PRB best practice module?

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Major Incident Status Email update: modifying the styling depending on P1/P2/P3 etc

Major Incident Status Email update: modifying the styling depending on P1/P2/P3 etc

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Plugins: how to export the list of plugin files / view application files

Plugins: how to export the list of plugin files / view application files

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Fix script bulk update bypassing workflow/engine/last updated fields

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Straight script include funtion, no class.create, initialise etc

Straight script include funtion, no class.create, initialise etc

Import · almost 5 years

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Service Portal: change the page breadcrumb e.g. Knowledge Hub to something else

Service Portal: change the page breadcrumb e.g. Knowledge Hub to something else

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ServiceNow: Service Portal - changing breadcrumbs

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