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in this particular case, an a href was causing problems / blowing up the image (it is embedded in a custom side menu)
HTML
<img class\="homeicon" ng-click\="goToHome()" ng-src\="{{::portal.logo}...
Service portal: change to hover over icon using CSS / redirect to home page
Import
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almost 5 years
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where the image is uploaded to images (db\_image) table
HTML:
<div id="homepage-search" class="hidden-xs catalog-bg" ng-init="c.trackPage()">
CSS:
.catalog-bg {
background-image: url('/image...
ServiceNow Service portal: pull in a background image using CSS
Import
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almost 5 years
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normally this would happen by default out of the box as the image is located in the header menu
in this case the logo has been moved into a custom sidebar
HTML:
<img ng-click\="goToHome()" ng-sr...
Service Portal: Redirect to home page (hidden behind company logo image)
Import
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almost 5 years
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pull the following widget into your OLD portal home page to redirect to your NEW one:
admin can override if they wish to, and toggled on/off via a sys property pulled in via the server script.
HT...
Service Portal: redirect from old portal to new portal
Import
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almost 5 years
www.cloudminus89.com
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function call
var sCurrentGroupMembers \= new <script\_include>().getGroupMembers(group\_sysid); gs.print('sCurrentGroupMembers:' +sCurrentGroupMembers );
var oGroupMembers \= JSON.parse(sCurrent...
ServiceNow - script include: build up the results as a JSON object (array) - example 2
Import
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about 5 years
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function call
var res\= findReferences ('963abacbdb2160101beb298a4896xxxx' , 'incident');
gs.print(JSON.stringify(res));
output
\\\ Script:
\[{"display\_value":"INC095xxxx",
"table":"inciden...
script include: build up the results as a JSON object (array)
Import
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about 5 years
www.cloudminus89.com
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call the function:
var cc\_estate\="ABC" var si\= new <script\_include\>(); var res\= si.retrieve\_costcenter\_info\_add(cc\_estate); gs.print(JSON.stringify(res));
gs.print(res.business\_area);...
script include function:
CatalogueHelper.wfDebug("a message- xyz", "debug");
//...
CatalogueHelper.wfDebug \= function(sMessage,sMessageLevel){ sMessageLevel \= sMessageLevel || "info"; var oWo...
Service Catalog: push a debug log to the workflow from script include
Import
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about 5 years
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https://community.servicenow.com/community?id=community\_question&sys\_id=0be343e5dbd8dbc01dcaf3231f9619c5
Haven't tested these all recently within global/local scopes, so feel free to have a play...
ServiceNow Service catalog item description: pull in values?
Import
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about 5 years
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Transform map to close ageing tasks
this transform will:
\- close RITM
\- cancel RITM workflow
\- close associated sc\_tasks
\- close associated REQ (assuming no other open RITM)
\- close...
transform map to bulk close catalog tasks without sending notifications
Import
·
about 5 years
www.cloudminus89.com
cache
[
In this example we populate a group members box based on a selected group:
group field:
[;
ga.addAggregate('COUNT', 'cost\_center'); ga.addQuery('active', 'true'); ga.addHaving('COUNT', '>', 1); ga.query(); var dupls\=\[\]; dupls.push("T...
[](https://hel1.your-objectstorage.com/news-jace-pro-assets/news-items/16483.jpg)
UI Action
var title \= getMessage('Enter New Work Note'); var gm \= new GlideModal('add\_work\_note'); // UI Page gm.setTitle(title); gm.setPreference("sysparm\_target\_table", "sc\_req\_item"); /...
GlideModal with UI Page: add a worknote / escalate RITM (called via UI Action)
Import
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about 5 years
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see
https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-management/task/define-regex-vrble.html
question\_regex table: may be used in association with v...
ServiceNow Question regular expressions (regex table in ServiceNow)
Import
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about 5 years
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it seems this is out of the box functionality for catalog variables of type select box with the price set on the question choice.
steps:
· Go to catalog item
· add a variable delivery location ...
ServiceNow Service Portal, catalog: dynamically refresh a price (e.g. home delivery cost) based on a question choice containing a price
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about 5 years
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//--hide/show escalate button on RITM var bDisplay \= false; var bDebug \= false; //bDebug = true; //--check if the RITM has passed the estimated delivery time var sDelivery \= grRITM.cat\_item.del...
Complicated Date manipulation: display an escalate button on RITM
Import
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about 5 years
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