ServiceNow Service Portal, catalog: dynamically refresh a price (e.g. home delivery cost) based on a question choice containing a price
Import
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Feb 03, 2021
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article
it seems this is out of the box functionality for catalog variables of type select box with the price set on the question choice.
steps:
· Go to catalog item
· add a variable delivery location (create a variable of type select box with options 'home', 'office')
· Update the ‘home’ option (question choice) so that it contains a price:
· Go to the catalog item in service portal,
· note the price
· Now scroll down and select ‘home’ delivery – notice the price is now displayed:
· Note the refreshed price:
(and watch it go back to £164 if you change it back to office)
· Note the price on the RITM once checked out:
View original source
http://www.cloudminus89.com/2021/02/service-portal-catalog-dynamically.html
