ServiceNow News
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Don't Waste Your Time or Your Tokens
The prompting pro guide for ServiceNow AI Agents (yes, I know we don't use tokens at this stage, but it rhymed so nicely)
Look, I know this is basi...
Don't Waste Your Time or Your Tokens | Prompting Pro Guide
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Top 5 Enterprise Risk Management Tools for Success Enterprise risk management is crucial for businesses aiming to identify, assess, and prepare for any dangers or uncertainties that could im...
Top 5 Enterprise Risk Management Tools for Success
REDE Consulting
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2 days
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Team-Level Agile ...
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Team-level agile planning in CWM
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What Exactly Is an Engagement?
So you've closed the deal. The contract is signed, the confetti has settled, and now the real work begins — making sure your customer actually...
Engagements in Customer Success Management
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The Now Assist Skill Kit brings together tools and frameworks to allow for custom generative AI skill creation and deployment across the platform, enabling better customer and employee experiences ...
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Now Assist Skill Kit | Build custom generative AI skills
ServiceNow Documentation
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2 days
Pov: being the tech guy on small team or company #tech #developer #helpdesk
ServiceNow Dev Program
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In this tutorial, we walk through the ServiceNow Report Designer. Learn how to navigate the four pillars of reporting—Data, Type, Configure, and Style. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\...
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How to Create Report and Add it in Dashboard | ServiceNow Tutorials
GlideFast Consulting
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2 days
---Please consult security and risk organizations before proceeding with the design below. In an ideal scenario, we don't want retirees to access employee information. The following approach was so...
Employee Directory for Alumni Users?
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Agentic workflows let AI take action, not just generate content. But successful ones require the right architecture: scalable, efficient, variable, and grounded. In this CRM AI Academy session, you...
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CRM AI Academy: Designing and Deploying Successful Agentic Workflows
ServiceNow Community
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2 days
I’ve seen a couple of community posts related to this, including one today with an approved solution that could easily be adapted. When we first implemented this, our vendor gave us a scheduled job...
[How to] Flow 3 Strike rule for Incident
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コミュニティニュースレターでは、旬なトピックや今後の開催予定のイベント、公開されているTechブログなどを紹介していきます。
コミュニティニュースレター2026年2月号 K26特集
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Understanding Enterprise Risk Management for Your Business In today's rapidly evolving business landscape, managing risks effectively is crucial for the sustained success of any organization...
Understanding Enterprise Risk Management for Your Business
REDE Consulting
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2 days
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Learn. Prioritize. Automate. The LEAP Story
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Questions still often arise around whether the Incident table should be extended to support very high-volume use cases, as well as the potential impact of that decision on the platform’s future sta...
Best Practice - Incident Management - to extend or not to extend and impacts
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Stay connected for the latest ServiceNow updates, tips, and insights 🚀
Follow my blog on Medium to keep learning and exploring more
👉 [https://medium.com/@LearnITbyPrashant](https://medium....
400+ Followers in Medium Blogs
Stories by Prashant Kumar LearnIT on Medium
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HR service delivery defines how employees experience HR every day.
In a nutshell, it’s the way your organization delivers HR services, information, and support to employees across their entire lif...
How to Improve HR Service Delivery with Modern ServiceNow Capabilities
Pathways Consulting Group
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3 days
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Pharmaceutical companies manage some of the most sensitive data in the world. This includes patient records, clinical trial data, intellectual property, and regulated manufacturing information. As ...
Part-7: Information Security and Privacy Frameworks in the Pharmaceutical Industry
REDE Consulting
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3 days
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Welcome to 2026! After our holiday break, we started the year's first Second Breakfast livestream with a project that began during the early days of the pandemic: turning the Garden Now IoT projec...
How 30 Houseplants Led to a Global ServiceNow Community Garden
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Introducing Project Insights Generation
Now available in ServiceNow Strategic Portfolio Management. This AI-powered capability analyzes your projects across all dimensions and delivers ti...
Stop Manually Tracking Project Issues. Get AI-Powered Insights Delivered Automatically
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How to use the supplier dashboard to initiate actions, collaborate with suppliers or gain insights into supplier cases, performance and.
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ServiceNow Source-to-Pay (S2P) Demo Video - Supplier Dashboard
ServiceNow Community
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How to create a procurement case in ServiceNow Source-to-Pay Operations using Now Assist.
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ServiceNow Source-to-Pay (S2P) Demo Video - Procurement Case Assisted Intake
ServiceNow Community
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ServiceNow Sales Kickoff 2026: Key Takeaways for the Year Ahead
ServiceNow’s annual Sales Kickoff (SKO) took place from 20-22 January in Las Vegas, bringing together the company’s global sales or...
ServiceNow Sales Kickoff 2026: Key Takeaways for the Year Ahead
Linking Humans ServiceNow Recruitment
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The Life Sciences industry operates under an unparalleled level of scrutiny. From drug discovery to clinical trials, manufacturing, and distribution, every process is governed by a complex web of r...
Navigating the Maze: ServiceNow as the Compliant Workflow Engine for Life Sciences
REDE Consulting
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3 days
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Why is it modeled like that? This question often comes up in CSDM workshops. This series of small articles will dive into some specific modeling practices related to not just CSDM but also Service ...
WIIMLT - shared application instances
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