Overview of Retail applications for streamlining store operations and communication between retail locations and headquarters. Learn about retail case types, the retail portal, and mobile application. 00:00 Intro 00:12 Retail users 00:50 Retail case types 02:18 Retail portal 02:49 Retail mobile #servicenow #servicenowdemo #retail #storeoperations #retailmanagement #storeoperations Role required: This video was recorded in the Zurich release. ServiceNow product documentation: Exploring Retail: https://www.servicenow.com/docs/bundle/zurich-retail-industry/page/product/rahi-retail/concept/rahi-retail-operations-explore.html Retail portal: https://www.servicenow.com/docs/bundle/zurich-retail-industry/page/product/rahi-retail/concept/rahi-retail-portal.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com