Bill McDermott
CEO
Bill McDermott is Chairman and Chief Executive Officer of ServiceNow – the company with the fastest organic growth in the history of enterprise software. Since Bill joined in late 2019, ServiceNow has nearly tripled full-year revenues, while also cementing its place for two consecutive years on the Fortune 500 list. Before ServiceNow, he was CEO of SAP, the largest European software company. During his tenure, SAP’s market value increased from $39 billion to $163 billion. Author of the national bestseller, Winners Dream, Bill is known for his relentless focus on customer relationships. He is one of the most admired leaders in business, with a successful career spanning iconic brands such as Xerox, Gartner, and Siebel Systems. Currently, Bill serves on the board of directors of Zoom. Having led through multiple phases of AI innovation, Bill has inspired ServiceNow to embed intelligence across every workflow, while partnering with industry visionaries to accelerate their paths toward digital business. Under his leadership, ServiceNow has become the AI platform for business transformation – connecting people, processes, data, and devices into one platform, with one architecture, and one data model. Bill also united all 26,000+ ServiceNow employees under one aspiration: to become the Defining Enterprise Software Company of the 21st century. The company’s hungry and humble culture has been recognized on the Fortune 100 Best Companies to Work For, American Opportunity Index, Forbes Most Trusted Companies in America, Fortune World’s Most Admired Companies, and Glassdoor Best Places to Work lists.
Recent News
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ServiceNow Sales Kickoff 2026: Key Takeaways for the Year Ahead
Linking Humans ServiceNow Recruitment
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2 days
Conference Sessions
Making the world work
KEY1350-K22
K22 K2022
Tips for jumpstarting your cybersecurity compliance programs
SES1649-K22
K22 K2022
Supercharge your document-based financial services workflows with DocIntel & FSO
SES1413-K22
K22 K2022
Now on Now: How we deliver world class customer Support with ServiceNow Impact
SES1265-K22
K22 K2022
Now on Now: Tackling the convergence of privacy, cybersecurity, and compliance
SES1247-K22
K22 K2022
Breakout The Australia and New Zealand Morning Show Episode 4 (KEY4798)
K20-KEY4798
Put AI to work for people
KEY1594
<p>While the technology has been maturing for decades, this is now – unquestionably – the age of artificial intelligence (AI). The questions are no longer “if” questions, they are “how” questions. <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow® </span></span></span>Chairman & CEO, Bill McDermott will lead a conversation across the C-Suite about building the future of business on the <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">Now Platform®</span></span></span>.</p>
Keynote: Putting yes to work
KEY1625-K23
<p>Welcome to Knowledge! Discover how to put yes to work for you in this opening keynote, in which Bill McDermott and special guests share how ServiceNow helps you tackle the challenges facing businesses in 2023. Hear how top leaders realize value fast and amplify their success with the intelligent platform for end-to-end digital transformation. Do you need to grow the top line or protect the bottom line? ServiceNow lets you say yes to both.</p>
Day 1: Put AI to work for people - now
KEY2674
Join Bill McDermott, ServiceNow Chairman and CEO, and special guests for an inspiring keynote about how we’re putting AI to work across every corner of your business. Discover how you can unlock AI’s full potential today—across any industry, any agent, and any workflow.