ServiceNow News
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📢 Upcoming Update: Enhanced Tax Experience in APO (Zurich Release)
We’re excited to introduce several improvements to the tax experience in Accounts Payable Operations (APO) as part of the Z...
Enhanced Tax Experience in Accounts Payable Operations (Zurich Release)
New article articles in ServiceNow Community
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6 days
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Field data type selection is not a cosmetic UI decision—it's a strategic architecture choice that determines application scalability, reporting capability, and business autonomy for years to come. ...
Data Type Selection for ServiceNow Custom Scoped Applications
New article articles in ServiceNow Community
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6 days
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You have an element with a configurable background color, and you’d like to calculate whether the foreground text should be light or dark. Seems easy enough, especially knowing how mindful we ought...
In this video, we demonstrate how to use the ServiceNow CMDB Data Manager to automate the CMDB lifecycle, enforcing strict retire, archive, and delete workflows. What You Will Learn: • Prerequisite...
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How to Use the CMDB Data Manager | ServiceNow Demo
GlideFast Consulting
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6 days
Share the moment things started to connect and what helped you get there.
When the Ecosystem Finally Made Sense
New article articles in ServiceNow Community
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6 days
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Share the moment things started to connect and what helped you get there.
When the Ecosystem Finally Made Sense
New article articles in ServiceNow Community
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6 days
www.servicenow.com
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The questions and answers are designed to prepare you for the CSDM / CMDB Foundation Data Foundations exam by strengthening your understanding of the core data foundation concepts. This practice se...
Video
CSDM Data Foundations Part8 - CMDB Governance Health Dashboards
ServiceNow Workshops
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6 days
In the [first part of this series](https://www.smashingmagazine.com/2026/01/beyond-generative-rise-agentic-ai-user-centric-design/), we established the fundamental shift from generative to agentic ...
Designing For Agentic AI: Practical UX Patterns For Control, Consent, And Accountability
Articles on Smashing Magazine — For Web Designers And Developers
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6 days
smashingmagazine.com
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Managing GxP (Good Practice) activities is essential for companies in regulated industries such as pharmaceuticals, biotechnology, and medical devices. These activities ensure compliance with quali...
Streamline GxP Activities with Automated Solutions in ServiceNow
REDE Consulting
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6 days
www.rede-consulting.com
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The questions and answers are designed to prepare you for the CSDM / CMDB Foundation Data Foundations exam by strengthening your understanding of the core data foundation concepts. This practice se...
Video
CSDM Data Foundations Part7 - CMDB Ingest Discovery and Mapping
ServiceNow Workshops
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6 days
When Documents Disrupt Every Workflow
Every enterprise workflow depends on information locked in documents — and every decision depends on accessing that information quickly. Support a...
SmartDocs: Turn Document Bottlenecks into Workflow Accelerators
New article articles in ServiceNow Community
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6 days
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Imagine a world where every repetitive task becomes a background hum, and your focus shifts to the transformative work you love. Welcome to Desktop Actions by ServiceNow - your new intelligent work...
Your AI Agent Has a New Superpower -- Desktop actions!!!
New article articles in ServiceNow Community
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6 days
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Live Code Second Breakfast: Adding Dark Mode to Service Portal
ServiceNow Dev Program
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7 days
Don't Waste Your Time or Your Tokens
The prompting pro guide for ServiceNow AI Agents (yes, I know we don't use tokens at this stage, but it rhymed so nicely)
Look, I know this is basi...
Don't Waste Your Time or Your Tokens | Prompting Pro Guide
New article articles in ServiceNow Community
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7 days
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Top 5 Enterprise Risk Management Tools for Success Enterprise risk management is crucial for businesses aiming to identify, assess, and prepare for any dangers or uncertainties that could im...
Top 5 Enterprise Risk Management Tools for Success
REDE Consulting
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7 days
www.rede-consulting.com
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Team-Level Agile ...
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Team-level agile planning in CWM
New article articles in ServiceNow Community
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7 days
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What Exactly Is an Engagement?
So you've closed the deal. The contract is signed, the confetti has settled, and now the real work begins — making sure your customer actually...
Engagements in Customer Success Management
New article articles in ServiceNow Community
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7 days
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The Now Assist Skill Kit brings together tools and frameworks to allow for custom generative AI skill creation and deployment across the platform, enabling better customer and employee experiences ...
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Now Assist Skill Kit | Build custom generative AI skills
ServiceNow Documentation
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7 days
Pov: being the tech guy on small team or company #tech #developer #helpdesk
ServiceNow Dev Program
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7 days
In this tutorial, we walk through the ServiceNow Report Designer. Learn how to navigate the four pillars of reporting—Data, Type, Configure, and Style. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\...
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How to Create Report and Add it in Dashboard | ServiceNow Tutorials
GlideFast Consulting
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7 days
---Please consult security and risk organizations before proceeding with the design below. In an ideal scenario, we don't want retirees to access employee information. The following approach was so...
Employee Directory for Alumni Users?
New article articles in ServiceNow Community
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7 days
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Agentic workflows let AI take action, not just generate content. But successful ones require the right architecture: scalable, efficient, variable, and grounded. In this CRM AI Academy session, you...
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CRM AI Academy: Designing and Deploying Successful Agentic Workflows
ServiceNow Community
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7 days