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SES1397-K22

K22 K2022

360 Exchange: HOW TO Service Operations Workspace for modern change management

SES2906

Learn how to harness the power of Service Operations Workspace to modernize change management practices, improve agility, and deliver better business outcomes. Whether you’re an IT leader, change manager, or ServiceNow admin, this session offers invaluable insights for a smooth implementation. Tailored for practitioners and implementors, 360 Exchange provides a distinctive opportunity to connect directly with ServiceNow experts and peers. Prepare to delve into open dialogues, share invaluable insights, and collectively explore solutions to common challenges.

360 Exchange: HOW TO Service Operations Workspace for modern change management

SES2907

Learn how to harness the power of Service Operations Workspace to modernize change management practices, improve agility, and deliver better business outcomes. Whether you’re an IT leader, change manager, or ServiceNow admin, this session offers invaluable insights for a smooth implementation. Tailored for practitioners and implementors, 360 Exchange provides a distinctive opportunity to connect directly with ServiceNow experts and peers. Prepare to delve into open dialogues, share invaluable insights, and collectively explore solutions to common challenges.

360 Exchange: Discover and implement the combined power of ITSM and ITOM

SES2909

Integrating ITSM and ITOM allows leaders to prioritize operational efficiency while delivering top-notch service to employees. ITOM helps keep your business running smoothly while ITSM helps keep your employees happy with timely and excellent IT service. Join this session to learn more than just the "why" and uncover the "how". Tailored for practitioners and implementors, 360 Exchange provides a distinctive opportunity to connect directly with ServiceNow experts and peers. Prepare to delve into open dialogues, share invaluable insights, and collectively explore solutions to common challenges.

Drive ServiceOps excellence through ServiceNow DEX

SES2207

NFP was seeking to better understand its employees' experience with company-provided devices and applications, and to proactively identify and resolve issues before they escalate into IT tickets. With ServiceNow® Digital End-User Experience (DEX), NFP can collect and process real-time data from employee devices and applications, minimizing downtime and optimizing organizational efficiency. The session will cover our DEX implementation and the company's plans to drive proactivity across service operations & service management teams.