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ServiceNow News
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ServiceNow University Information Blogs — [https://www.servicenow.com/community/creatorcon-blogs/want-to-win-a-trip-to-k26-lift-off-to-knowledge-has-launched/ba-p/3488308](https://www.servicenow.co...
Opportunity to Win an Exclusive Knowledge 2026 Experience Is Live!
Stories by Prashant Kumar LearnIT on Medium
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about 2 hours
medium.com
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AI is transforming how businesses operate and how early-career talent grows. In this episode, UTG Unlocked, Mark Stockford (GVP, Global Cloud Operations) and Alyssa Gerhart (former intern...
Video
UTG Unlocked: AI Careers, Partnering with AI, and Understanding Global Cloud Services at ServiceNow
ServiceNow Community
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about 6 hours
ServiceNow AI Sumit Osaka
Put AI to work for you 〜AIを、働くあなたのパートナーに
 Service Catalog ](https://support.servicenow.com/now?id=ns_automation_store&catalog_sys_id...
Australia Early Release for Build Partners
New article articles in ServiceNow Community
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about 9 hours
www.servicenow.com
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本稿は[こちら](https://www.servicenow.com/community/servicenow-ai-platform-articles/platform-academy-ai-powered-mobile-experiences-exploring-genai/ta-p/3375042 "https://www.servicenow.com/community/servi...
プラットフォームアカデミー：生成AIによるServiceNowモバイルエクスペリエンスの詳細 (翻訳)
New article articles in ServiceNow Community
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about 9 hours
www.servicenow.com
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本稿は[こちら](hhttps://www.servicenow.com/community/performance-analytics-blog/platform-analytics-academy-april-16th-2024-ask-the-experts/ba-p/3154995 "https://www.servicenow.com/community/performance-a...
Video
プラットフォームアナリティクスアカデミー - 2024 年 4 月 16 日 - 専門家に質問する (翻訳)
New article articles in ServiceNow Community
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about 10 hours
www.servicenow.com
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本稿は[こちら](https://www.servicenow.com/community/performance-analytics-blog/platform-analytics-academy-october-30th-2024-pa-before-amp-after/ba-p/3075578 "https://www.servicenow.com/community/performa...
Video
プラットフォームアナリティクスアカデミー – 2024年10月30日 – PA 導入前後 (翻訳)
New article articles in ServiceNow Community
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about 11 hours
www.servicenow.com
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Now Assist · Consumption Forecasting
A 6-Step Framework for Now Assist Consumption Forecasting
A structured approach to planning AI consumption with confidence — from entitlement baseline to gro...
A 6-Step Framework for Now Assist Consumption Forecasting
New article articles in ServiceNow Community
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about 12 hours
www.servicenow.com
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MIT CSAIL's 2025 AI Agent Index puts opaque automated systems under the microscope
AI agents are becoming more common and more capable, without consensus or standards on how they should behave, s...
AI agents abound, unbound by rules or safety disclosures
The Register articles about Servicenow
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about 14 hours
go.theregister.com
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Enterprise risk management is a critical challenge for organizations today. Risks come from many directions—cyber threats, regulatory changes, operational failures, and market fluctuations. Managin...
Harnessing the Power of ServiceNow's AI to Manage Enterprise Risk Effectively
REDE Consulting
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about 14 hours
www.rede-consulting.com
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Avoid duplicate case creation by associating an existing case with an email interaction. Before you begin Role required: sn\_customerservice\_agent or sn\_customerservice\_manager This video was re...
Video
Customer Service Management | Associate an existing case with an email interaction
ServiceNow Documentation
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about 15 hours
Set up scoring for your assessment responses to calculate meaningful scores at the assessment, section, or subsection level. Before you begin Confirm that the smart assessment scoring plugin [com.s...
Video
Smart Assessment Engine | Configure scoring for an assessment
ServiceNow Documentation
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about 15 hours
Detect similar demand records using the identify similar records Now Assist skill. The skill detects similar demand records based on contextual similarity in the name, description, and bu...
Video
Strategic Portfolio Management | Identify similar records using Now Assist for SPM
ServiceNow Documentation
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about 15 hours
Description: Fast-track your Virtual Agent development by building a Virtual Agent with Now Assist. By activating Now Assist topics and using a large language model, or LLM, as your topic model rat...
Video
Virtual Agent | Building a Virtual Agent with Now Assist
ServiceNow Documentation
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about 15 hours
Allocate sandboxes to your development teams so they can start using them for development. servicenow servicenowdemo SandboxManagement This video was recorded in the Australia release. ServiceNow p...
Video
Sandbox Management | Allocate Developer Sandboxes
ServiceNow Documentation
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about 15 hours
Combine your Smart Assessment Engine assessments so you can respond to all of them together. You can also configure your responses to replicate automatically across all applicable assessm...
Video
Smart Assessment Engine | Submit combined assessments
ServiceNow Documentation
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about 15 hours
Some properties in the system aren’t visible in an instance by default and must be added to the System Property [sys\_properties] table. If a feature requires the addition of the property, you can ...
Video
Add a System Property in Self-Service Module
ServiceNow Documentation
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about 15 hours
In this installment of the Process Mining Academy, we dive into the frameworks and building blocks for scaling process mining across your organization.
Getting started with process mining ...
Process Mining Academy #45 - Scaling Process Mining: Five Building Blocks for a Successful Program
New article articles in ServiceNow Community
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about 15 hours
www.servicenow.com
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In this installment of the Process Mining Academy, we dive into the frameworks and building blocks for scaling process mining across your organization. Getting started with ServiceNow Process Minin...
Video
Process Mining Academy: Building Blocks of a Successful Process Mining Program
ServiceNow Community
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about 16 hours
AI is transforming how businesses operate and how early-career talent grows. In this episode, UTG Unlocked, Mark Stockford (GVP, Global Cloud Operations) and Alyssa Gerhart (former intern...
Video
UTG Unlocked: AI Careers, Partnering with AI, and Understanding Global Cloud Services at ServiceNow
ServiceNow Community
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about 19 hours
AI is transforming how businesses operate and how early-career talent grows. In this episode, _UTG Unlocked_, Mark Stockford (GVP, Global Cloud Operations) and Alyssa Gerhart (former inte...
Podcast
UTG Unlocked: AI Careers, Partnering with AI, and Understanding Global Cloud Services at ServiceNow
ServiceNow Insights
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about 19 hours
Juan and Tim chat with Nachiket Mehta, an experienced data leader who has lived and breathed the “shift left”. In this episode we unpack how ontology, events and culture unlock enterprise AI. We di...
Video
Shift Left Everything: How Ontology, Events, and Culture Unlocked Enterprise AI with Nachiket Mehta
ServiceNow Community
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about 19 hours
AI is transforming how businesses operate and how early-career talent grows. In this episode, UTG Unlocked, Mark Stockford (GVP, Global Cloud Operations) and Alyssa Gerhart (former intern...
Video
UTG Unlocked: AI Careers, Partnering with AI, and Understanding Global Cloud Services at ServiceNow
ServiceNow Documentation
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about 19 hours
