Some properties in the system aren’t visible in an instance by default and must be added to the System Property [sys_properties] table. If a feature requires the addition of the property, you can add a system property. Before you begin Role required: admin #servicenow #servicenowdemo #aiplatform This video was recorded in the Zurich release. ServiceNow product documentation: ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com/