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Customer Service Management Keynote: Improve service and spur growth
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Spotlight Keynote: Say YES to elevating customer experiences AND lowering expenses with ServiceNow
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Conference Sessions
Leadership trends: Customer Experience
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Customer Service Management Keynote: Improve service and spur growth
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<p>With rising customer expectations and pressures to reduce costs, delivering consistent exceptional experiences while improving the bottom line is hard. Explore how the ServiceNow® Intelligent Platform uses generative AI to reshape customer experiences, enhance service, and improve revenue across the customer journey. Hear ServiceNow customers share real stories of adapting to ever-changing customer demands, propelling growth and excellence.</p>
Spotlight Keynote: Say YES to elevating customer experiences AND lowering expenses with ServiceNow
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<p>Customer expectations for exceptional customer service have never been higher. But today organizations are being forced to decide: Do they elevate experiences or lower expenses? With ServiceNow, you don’t have to choose – you can do both! Hear inspiring stories directly from a global coffee brand and an in-home healthcare pioneer. Learn how ServiceNow automates and streamlines customer service processes, engages customers with easier self-service, empowers agents with intelligent guidance, drives operational efficiency across the order lifecycle, and extends seamless service experiences in the field - all for faster issue resolution at lower costs.</p>