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NJP

Glen Nethercutt

Glen Nethercutt

Genesys

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Conference Sessions

1692646803067001XK24

Customer Service Management Keynote: Improve service and spur growth

KEY2944

<p>With rising customer expectations and pressures to reduce costs, delivering consistent exceptional experiences while improving the bottom line is hard. Explore how the ServiceNow® Intelligent Platform uses generative AI to reshape customer experiences, enhance service, and improve revenue across the customer journey. Hear ServiceNow customers share real stories of adapting to ever-changing customer demands, propelling growth and excellence.</p>