Learn how Now Assist AI agents power agentic AI in the ServiceNow AI Platform, how they work, and the process for building an agentic workflow. Chapters: 00:06 ServiceNow AI agents 00:45 Agentic AI versus generative AI and rule-based automation 01:10 Agentic workflows 01:52 How agentic AI works 02:48 Process to create an agentic workflow #servicenow #servicenowdemo #nowassistaiagents #agenticworkflow For more information, see: ServiceNow product documentation: Exact title: Now Assist AI agents: https://www.servicenow.com/docs/bundle/zurich-intelligent-experiences/page/administer/now-assist-ai-agents/reference/na-ai-agents.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com