Nate Aschenbach
Vice President of Digital Technology
As a leader of the Employee Experience organisation at ServiceNow®, Nate is focused on bringing joy to our employees through amazing digital experiences built with ServiceNow and third-party technologies—and sharing these stories with our customers to help them achieve the outcomes they desire. Nate brings a strong product background and passion for scaling G&A functions, having served in similar roles at LinkedIn, Rambus, Global Foundries, Google, and Motorola.
Recent News
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Now on Now: Unleash the digital experience revolution
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Now on Now: How we're scaling faster with a "clean core" ERP
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Conference Sessions
Now on Now: Bringing to life a "virtual GBS" model
SES1389
<p>Traditional GBS is due for disruption. As a rapidly growing, digital-first organization, we’ve landed on a new approach: the “virtual GBS” model. Join us to explore how we’re improving service quality and experience, evolving business processes, reducing costs, and driving business value—making a “virtual GBS” at ServiceNow® real, without standing up a separate org. We'll share ways we're using process optimization, GenAI, Performance Analytics, and more.</p>
Now on Now: Unleash the digital experience revolution
SES1399
<p>Forget paper trails and robotic phone trees – ServiceNow<span style="font-size: 12.0pt;">®</span> is blasting off into a new stratosphere of digital customer and employee experiences. We’re taking consumer grade digital experiences to the next level with AI, mobile, and omni-channel tech to make our customers, agents, and employees happier and more productive while enabling us to drive revenue and manage internal costs. Don’t miss this chance to learn how we’re using the Now Platform<span style="font-size: 12.0pt;">®</span> to create the end-to-end digital experience of the future.</p>
Now on Now: How we're scaling faster with a "clean core" ERP
SES1511-K23
<p>It can be tough to wrangle the speed, scalability, and cost savings you need out of an ERP system, but we've cracked the code. Join us to learn about our "clean core" ERP and how we're using our own Finance & Supply Chain and Creator Workflows to deliver on key business outcomes and lay the foundation for a shift toward Global Business Services (GBS). We'll share our guiding principles and top use cases.</p>
Now on Now: Amp-up with process mining
SES1840-K23
<p>To truly amp-up processes across your entire company, you need more than just process mining. You need a management system. In this session, learn about the system we use every day at ServiceNow® to identify process inefficiencies and turn them into opportunities. The session will dive into four key components that make up our management system: Workflow KPIs, process mining, Continual Improvement Management (CIM), and Process Automation. Learn how we set up the conditions for success to orchestrate 900+ digitized business processes across the enterprise.</p>
Panel: Modernizing ERP
SES1536-K23
Whether it's to accelerate an upgrade, migrate to the cloud, drive efficiency, or deliver a better experience—a clean core ERP is a huge asset today. Attend this Think Big panel session to learn how to increase value capture across procurement and finance functions. Panelists will discuss ways to make existing ERP systems more flexible, more relevant, and more prepared for whatever the future might bring.
360 Exchange: Mastering HR Service Delivery and Customer Service Management
SES3563
Successfully implementing CSM and HRSD at scale is essential for optimizing HR and employee transformation in large enterprises. This exclusive roundtable connects Marquee Customers with ServiceNow experts and industry leaders to explore best practices for deployment, adoption, and long-term success. Get insights on overcoming challenges, aligning with strategic business objectives, and optimizing workflows at scale. Engage in high-impact discussions, share real-world experiences, and exchange strategies to accelerate digital transformation and drive sustained operational excellence.
Now on Now: Power better GBS experiences with AI—let's talk IT, HR, legal & finance
SES2412
Gone are the days when GBS focused solely on efficiency and scale. In this session, learn how we competitively shifted our view of GBS from optimizing operations to offering a paramount user experience across core services like HR, finance, legal, and IT. See where we’re using the Now Platform to work better, faster, and more strategically, resulting in 3 times the revenue in five years without increasing AR headcount. And discover how agentic AI is our force multiplier, building upon the productivity we’ve already experienced, for exponential enterprise growth.