Now on Now: Bringing to life a "virtual GBS" model

SES1389

<p>Traditional GBS is due for disruption. As a rapidly growing, digital-first organization, we’ve landed on a new approach: the “virtual GBS” model. Join us to explore how we’re improving service quality and experience, evolving business processes, reducing costs, and driving business value—making a “virtual GBS” at ServiceNow® real, without standing up a separate org. We'll share ways we're using process optimization, GenAI, Performance Analytics, and more.</p>