John Spencer
AVP, Technology GTM
As head of technology industry go-to-market at ServiceNow, John Spencer is a major contributor to product strategy for technology industry solutions at the company. His focus is creating new workflow apps and improving the Now Platform to enable technology and managed services companies to build and operate innovative everything-as-a-service products. John also represents ServiceNow on the Technology & Services Industry Association (TSIA) Partner Advisory Board
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Beyond the Hype: An interactive discussion on GenAI’s impact for tech providers
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Achieving operational efficiency with Clinical Device Management
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Conference Sessions
Achieving operational efficiency with Clinical Device Management
SES1492
<p>Within almost every healthcare organization around the world there are thousands of clinical and non-clinical assets, yet most struggle to manage and maintain these assets. These efforts waste time for the care team, and bio-med teams are overwhelmed with adhering to compliance and security mandates. Hear how ServiceNow® Healthcare customers are leveraging a centralized platform to manage and maintain their assets. As a result, they are prepared to deliver optimal experiences to patients and care teams, bolster security and resilience, and protect their investments - all while reducing cost.</p>
Beyond the Hype: An interactive discussion on GenAI’s impact for tech providers
SES1499
<p>Generative AI has the potential to transform work, reinvent customer experiences, and accelerate anything-as-a-service growth, but where should technology providers start? Join ServiceNow® experts and industry leaders for a thought-provoking panel discussion about best practices for thriving in the age of generative AI and maximizing business value.</p> <p>Key topics:</p> <p>• Aligning GenAI with your business growth strategy</p> <p>• Organizational readiness and governance models for GenAI</p> <p>• GenAI adoption success stories with value metrics</p> <p>• Getting started with GenAI and how to properly prepare</p>
Spotlight on the Technology Industry
SES1498
<p>Technology providers everywhere are looking for ways to accelerate the journey towards profitable anything-as-a-service business models. While technologies and tools are broadening the competitive landscape, providing AI-first solutions that drive growth and lower costs while reducing risk require people, processes, and systems to be connected across the entire business value chain.</p> <p>Get ready to be inspired by leading Technology Providers and their views on the future of anything-as-a-service growth.</p>
Panel: Connecting your ecosystem to fuel growth
SES1645-K23
<p>This Think Big panel discussion will explore the future of a connected ecosystem and how it will reimage the enterprise customer experience, unlock new revenue opportunities and create massive new efficiencies for your business to drive profitable growth.</p>
Industry Keynote: Technology, Media, and Telecom
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Technology, media, and telecom companies are the heart of the digital economy—building the infrastructure and services that connect people and businesses that shape everyday lives. Navigating rapidly changing markets while meeting the ever-evolving customer demand for digital-first experiences requires constant innovation to capture new opportunities and create value. Hear from leading TMT companies and their visions for an AI-first ecosystem—one poised to revolutionize experience, unleash operational efficiency, and unlock growth with automation.