Jami Tucker
OPM
Jami joined ServiceNow in January. In her previous organization, she advocated for and led the full adoption of their enterprise CMDB with 99.98% accuracy. This included the introduction of CSDM and migration from product-based to service-oriented architecture. Jami is based out of Georgia and in her free time enjoys the lake and hiking with her family. She also dedicates time to taekwondo and service work. She was an officer in the U.S. Navy Reserves and works with local veterans in and around Georgia.
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Roundtable - Interactive discussions on building and maintaining a healthy CMDB
TB
360 Exchange: Master CSDM and CMDB for better decision-making
LA
MB
Conference Sessions
360 Exchange: Master CSDM and CMDB for better decision-making
SES2917
<p>Join our discussion on leveraging the Common Services Data Model (CSDM) and Configuration Management Database (CMDB) for informed decision-making on the Now Platform. Explore strategies for successful CMDB implementation, including establishing a strong foundation, tailoring CSDM, and maximizing benefits through adoption. Tailored for practitioners and implementors, 360 Exchange provides a distinctive opportunity to connect directly with ServiceNow experts and peers. Prepare to delve into open dialogues, share invaluable insights, and collectively explore solutions to common challenges.</p>
Roundtable - Interactive discussions on building and maintaining a healthy CMDB
SES2981
<p>Please join this interactive roundtable discussion where you and your peers will be able to discuss and share best practices for building and maintaining a healthy CMDB powered by ITOM Visibility. Topics can include discovering your on-premises and cloud IT estate with both agent and agentless options, third-party integrations with Service Graph Connectors, Agent Client Collector, leveraging the common service data model (CSDM) and much more. Be ready to share what you've done and learn from other IT experts on value they've created with ITOM Visibility and the CMDB.</p>
360 Exchange: CMDB and CSDM: Deliver exceptional AI outcomes with a trusted data foundation
SES3560
Empower your strategic decisions on the Now Platform with the Common Services Data Model (CSDM) and Configuration Management Database (CMDB). Discover effective strategies for successful CMDB implementation, from establishing a strong foundation to customizing the CSDM and maximizing benefits through widespread adoption. Join this exclusive 360 Exchange tailored specifically for Marquee customers and get a unique opportunity to interact with ServiceNow specialists and peers, engage in insightful discussions, and find solutions to common challenges.
360 Exchange: Using CMDB Data Manager to establish a trusted data foundation
SES3189
CMDB Data Manager policies let you implement effective governance that increases the reliability and accuracy of your CMDB data. Join us for this interactive roundtable to discover how other customers are using Data Manager. Share your own use cases, whether that’s archiving stale server CIs, retiring computers, or something else. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
Introduction to CSDM modeling
LAB3541
Are you ready to use CSDM to model your data? Join this master class with ServiceNow’s data foundations team to learn how. Using a common hypothetical stack, lab participants will build an end-to-end service across the CSDM stages of maturity - Crawl, Walk, Run, Fly. You don’t want to miss this hands-on experience!
360 Exchange: CMDB and CSDM: Deliver exceptional AI outcomes with a trusted data foundation
SES3176
Ignite informed decision-making on the Now Platform with the Common Services Data Model (CSDM) and Configuration Management Database (CMDB). Learn proven strategies for successful CMDB implementation, including establishing a robust foundation, tailoring the CSDM, and maximizing benefits by driving adoption. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.