Tony Branton
Director, Product Management
Tony Branton is an Inbound Product Management Director for the CMDB. In this role, Tony provides product strategy to deliver improved CMDB capabilities and experiences to customers. He joined ServiceNow in 2014 and has more than 18 years of experience in ITOM and ITSM. Tony co-authored "AIOps & Visibility for Dummies", and contributed to the "AI-Powered Service Operations 101 Primer" and "CMDB Design Guidance" publications.
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Roundtable - Interactive discussions on building and maintaining a healthy CMDB
JT
What more can my CMDB do now and what’s on the horizon?
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Conference Sessions
Roundtable - Interactive discussions on building and maintaining a healthy CMDB
SES2981
<p>Please join this interactive roundtable discussion where you and your peers will be able to discuss and share best practices for building and maintaining a healthy CMDB powered by ITOM Visibility. Topics can include discovering your on-premises and cloud IT estate with both agent and agentless options, third-party integrations with Service Graph Connectors, Agent Client Collector, leveraging the common service data model (CSDM) and much more. Be ready to share what you've done and learn from other IT experts on value they've created with ITOM Visibility and the CMDB.</p>
What more can my CMDB do now and what’s on the horizon?
CCE1741
You already know your CMDB supports the workflows that traverse your people, their functions, data, and systems. In this session, you will have the opportunity learn about additional automation and simplification available to you now. Additionally, you will get a sneak peek from our experts on what’s coming soon: Next Gen CMDB View, List, Explore experience CMDB Advisor – guided setup and KPI for CMDB to achieve different business outcome API Management Workspace, a single workspace to view and manage your API inventory, underpinned by a ServiceGraph Connector for API.
Service Graph Connector
CCE1743
Service Graph Connectors (SGC) allows customers to bring data from tools they already have in their environment in a very seamless experience and results in a better, more complete, healthier CMDB. Structure: Ask any question about SGC, our experts will provide answers Talk about SGC and SGC Central roadmap
360 Exchange: Using CMDB Data Manager to establish a trusted data foundation
SES3189
CMDB Data Manager policies let you implement effective governance that increases the reliability and accuracy of your CMDB data. Join us for this interactive roundtable to discover how other customers are using Data Manager. Share your own use cases, whether that’s archiving stale server CIs, retiring computers, or something else. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
CMDB Data Manager: Governing CMDBs has never been easier
LAB3507
Without governance, CMDBs can accumulate large amounts of stale CIs that can impact overall performance. The CMDB Data Manager enables you to create, publish, and manage policies to automate and govern CI life cycle operations, ensuring a trusted CMDB in a healthy and efficient operational state.
360 Exchange: CMDB and CSDM: Deliver exceptional AI outcomes with a trusted data foundation
SES3176
Ignite informed decision-making on the Now Platform with the Common Services Data Model (CSDM) and Configuration Management Database (CMDB). Learn proven strategies for successful CMDB implementation, including establishing a robust foundation, tailoring the CSDM, and maximizing benefits by driving adoption. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.