ServiceNow News
233 items
Risk and compliance assessments are foundational to enterprise governance — but for the people completing them, they’re often repetitive, time-consuming, and frustrating. Annual refreshes, new regu...
Introducing AI Response Assist in Smart Assessment Engine
New article articles in ServiceNow Community
·
about 7 hours
www.servicenow.com
cache
ServiceNow AI Summit Tokyoでは、ServiceNowのAIプラットフォームにより、人と自律的なAIエージェントが協働しながら業務を遂行する最新のビジネスのかたちを、数々のデモを織り交ぜながらご紹介します。
2026年4月10日開催！AI Summit Tokyo
New article articles in ServiceNow Community
·
about 13 hours
www.servicenow.com
cache
Field data type selection is not a cosmetic UI decision—it's a strategic architecture choice that determines application scalability, reporting capability, and business autonomy for years to come. ...
Data Type Selection for ServiceNow Custom Scoped Applications
New article articles in ServiceNow Community
·
about 20 hours
www.servicenow.com
cache
In this video, we demonstrate how to use the ServiceNow CMDB Data Manager to automate the CMDB lifecycle, enforcing strict retire, archive, and delete workflows. What You Will Learn: • Prerequisite...
Video
How to Use the CMDB Data Manager | ServiceNow Demo
GlideFast Consulting
·
about 20 hours
Managing GxP (Good Practice) activities is essential for companies in regulated industries such as pharmaceuticals, biotechnology, and medical devices. These activities ensure compliance with quali...
Streamline GxP Activities with Automated Solutions in ServiceNow
REDE Consulting
·
1 day
www.rede-consulting.com
cache
The questions and answers are designed to prepare you for the CSDM / CMDB Foundation Data Foundations exam by strengthening your understanding of the core data foundation concepts. This practice se...
Video
CSDM Data Foundations Part7 - CMDB Ingest Discovery and Mapping
ServiceNow Workshops
·
1 day
When Documents Disrupt Every Workflow
Every enterprise workflow depends on information locked in documents — and every decision depends on accessing that information quickly. Support a...
SmartDocs: Turn Document Bottlenecks into Workflow Accelerators
New article articles in ServiceNow Community
·
1 day
www.servicenow.com
cache
Imagine a world where every repetitive task becomes a background hum, and your focus shifts to the transformative work you love. Welcome to Desktop Actions by ServiceNow - your new intelligent work...
Your AI Agent Has a New Superpower -- Desktop actions!!!
New article articles in ServiceNow Community
·
1 day
www.servicenow.com
cache
Don't Waste Your Time or Your Tokens
The prompting pro guide for ServiceNow AI Agents (yes, I know we don't use tokens at this stage, but it rhymed so nicely)
Look, I know this is basi...
Don't Waste Your Time or Your Tokens | Prompting Pro Guide
New article articles in ServiceNow Community
·
1 day
www.servicenow.com
cache
Team-Level Agile ...
Video
Team-level agile planning in CWM
New article articles in ServiceNow Community
·
1 day
www.servicenow.com
cache
What Exactly Is an Engagement?
So you've closed the deal. The contract is signed, the confetti has settled, and now the real work begins — making sure your customer actually...
Engagements in Customer Success Management
New article articles in ServiceNow Community
·
1 day
www.servicenow.com
cache
The Now Assist Skill Kit brings together tools and frameworks to allow for custom generative AI skill creation and deployment across the platform, enabling better customer and employee experiences ...
Video
Now Assist Skill Kit | Build custom generative AI skills
ServiceNow Documentation
·
1 day
In this tutorial, we walk through the ServiceNow Report Designer. Learn how to navigate the four pillars of reporting—Data, Type, Configure, and Style. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\...
Video
How to Create Report and Add it in Dashboard | ServiceNow Tutorials
GlideFast Consulting
·
1 day
---Please consult security and risk organizations before proceeding with the design below. In an ideal scenario, we don't want retirees to access employee information. The following approach was so...
Employee Directory for Alumni Users?
New article articles in ServiceNow Community
·
1 day
www.servicenow.com
cache
I’ve seen a couple of community posts related to this, including one today with an approved solution that could easily be adapted. When we first implemented this, our vendor gave us a scheduled job...
[How to] Flow 3 Strike rule for Incident
New article articles in ServiceNow Community
·
2 days
www.servicenow.com
cache
&...
Learn. Prioritize. Automate. The LEAP Story
New article articles in ServiceNow Community
·
2 days
www.servicenow.com
cache
Questions still often arise around whether the Incident table should be extended to support very high-volume use cases, as well as the potential impact of that decision on the platform’s future sta...
Best Practice - Incident Management - to extend or not to extend and impacts
New article articles in ServiceNow Community
·
2 days
www.servicenow.com
cache
Stay connected for the latest ServiceNow updates, tips, and insights 🚀
Follow my blog on Medium to keep learning and exploring more
👉 [https://medium.com/@LearnITbyPrashant](https://medium....
400+ Followers in Medium Blogs
Stories by Prashant Kumar LearnIT on Medium
·
2 days
medium.com
cache
HR service delivery defines how employees experience HR every day.
In a nutshell, it’s the way your organization delivers HR services, information, and support to employees across their entire lif...
How to Improve HR Service Delivery with Modern ServiceNow Capabilities
Pathways Consulting Group
·
2 days
pathwayscg.com
cache
Welcome to 2026! After our holiday break, we started the year's first Second Breakfast livestream with a project that began during the early days of the pandemic: turning the Garden Now IoT projec...
How 30 Houseplants Led to a Global ServiceNow Community Garden
New article articles in ServiceNow Community
·
2 days
www.servicenow.com
cache