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Sarup Paul

Sarup Paul

VP, Product Management, CRM and Industry Workflows

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Unleashing Contact Center Innovation

Unleashing Contact Center Innovation

Unknown · almost 2 years
SP PY JN
players.brightcove.net
Customer Service Management Product Roadmap

Customer Service Management Product Roadmap

Unknown · almost 2 years
CT MR SP
players.brightcove.net
360 Exchange: Implementation & rollout strategies for Customer Service Management

360 Exchange: Implementation & rollout strategies for Customer Service Management

Unknown · almost 2 years
SB LD TF +2
players.brightcove.net
Product Roadmap: Customer Service Management (CSM)

Product Roadmap: Customer Service Management (CSM)

Unknown · over 2 years
SP MR
players.brightcove.net
Ask the Experts: Knowledge Management

Ask the Experts: Knowledge Management

Unknown · over 2 years
AJ RP SP +1
players.brightcove.net
Step-by-step guide to Knowledge administration and usage

Step-by-step guide to Knowledge administration and usage

Import · over 9 years
SP
www.servicenow.com cache
Retaining certain Knowledge v2 features after upgrading to v3

Retaining certain Knowledge v2 features after upgrading to v3

Import · almost 10 years
SP
www.servicenow.com
All things Upgrade considered on Knowledge v2 to v3

All things Upgrade considered on Knowledge v2 to v3

Import · almost 10 years
SP
www.servicenow.com cache