ServiceNow News
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Hello Community,
I was working on a client project and faced a challenge in redirecting users to the Customer Service Management (CSM) portal based on their role. After digging into the problem, I...
Solution: Redirecting Users to the CSM Portal Based on Roles in ServiceNow
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IT Asset Management (ITAM) plays a crucial role in maintaining control over your organization's hardware and software assets. However, without consistent assessment and ongoing optimization, ITAM s...
TuneUp Your IT Asset Management with ServiceNow's Impact Accelerator
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Beyond CSA: 10 Secrets to Become a Top-Tier ServiceNow Admin
Wouldn’t it be crazy if everyone who was new to the ServiceNow ecosystem all rushed to obtain their CSA? … 
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Hi Everyone,
I am planning to start a weekly dose of ServiceNow features in Washington DC release. Please add your comments and let me know if I am missing anything.
Week 1: setIntervalYearInclud...
Weekly dose of ServiceNow features in Washington DC release - Week 1 - setIntervalYearIncluded()
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A configuration management database (CMDB) is a database used for the purpose of populating, monitoring, and maintaining information about Configuration Items (CIs). CIs are the various components,...
ServiceNow CMDB Identification and Reconciliation Engine (IRE)
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As business processes and customer needs evolve, one-time digital transformation is no longer enough. That’s why Smart CT, a leading IT services provider, is on a continual journey of growth and ch...
Episode Ten: Smart CT - keeping innovation flowing for continuous improvement
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Managing IT assets efficiently is crucial for maintaining seamless operations and delivering superior service. Integrating your asset repository with ServiceNow IT Service Management (ITSM) offers ...
"How to Seamlessly Integrate Your Asset Repository with ServiceNow IT Service Management for Optimal Efficiency"
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As a follow-up to our DPM session, we are hosting this series of bi-weekly office hours to help customers begin or enhance their DPM implementation. Bring your ServiceNow Admins, Project Managers, ...
Sweet DPM Offer from Our Friends in Product Management!
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