Beyond CSA: 10 Secrets to Become a Top-Tier ServiceNow Admin

Wouldn’t it be crazy if everyone who was new to the ServiceNow ecosystem all rushed to obtain their CSA? … let’s be honest…how competitive in the job market are you? We need to raise the bar…let’s go beyond the CSA certification, beyond lists, forms, client scripts, and flow designer.

At a higher level, a ServiceNow Admin is the first line of defense for platform health, security, license management, user management, releases, governance, and more!

So, how can you learn about those topics to become a top-tier ServiceNow Admin? Do you have to wait until you come across those “lessons” on the job? Or is there a way to get prepared beforehand?

In this video, I reveal 10 topics, beyond the CSA certification, that you should know to really set yourself apart from others! With the current state of the ServiceNow job market…it’s highly recommended to pursue additional training to be best prepared. If you’re a future CSA, current CSA, or if you have admins on your team or in your organization that you want help progress to the next level, then consider watching and sharing this video!

The ServiceNow world today is much different than it was yesterday and it’s only fair for you to be aware of the additional skills needed to stay competitive and succeed. This benefits you, your employer, and the entire ecosystem. The bar has been raised!

If you enjoy ServiceNow content like this, consider following me on LinkedIn and subscribing to my ServiceNow focused YouTube channel: Allenovation!