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NJP

Enable Now Platform records in CWM docs

Import · May 29, 2024 · video

let's enable collaborative Work Management users to add a reference to records from any service now table in cwm docs navigate to cisor properties. list from the name column search for and open the cwm record mention config property next let's update the value field of the property with the table name its label and the fields we want displayed for its record only cwm tasp records will be included by default in this case we'll add an incident table we can add as many additional tables as we need select update the tables we included in the property can now be referenced in cwm docs of any space

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https://www.youtube.com/watch?v=pEQ4-N-1L9M