ServiceNow News
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<P>Explaining the miracle around ticket routing</P>
Ticket Routing demystified
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<P>Hola Comunidad SNUG España,</P><P> </P><P>Abrimos plazo para inscripción de ponentes al evento <STRONG>ServiceNow SNUG XI España a realizarse el próximo 21 de Noviembre en Madrid.</STRONG><...
Llamado a ponentes para el ServiceNow SNUG XI España
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over 1 year
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<P><SPAN>Effective data management is essential for achieving success across all facets of your business. Utilizing platform features empowers you with complete command over your data, encompassing...
Administer data sources for ServiceNow Instances.
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over 1 year
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<P>This is a quick demonstration of ServiceNow's Process Mining solution applied to a Customer Service Management use case. </P>
<P> </P>
<P>When we design a workflow we design for ...
Process Mining for Customer Service Management Demonstration
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over 1 year
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<P>Hello ServiceNow Family,</P>
<P>I have already started a Article series on more compelling Module ServiceNow Human Resources. And Today is the End of this series.</P>
<P>First Article Link :-&nb...
ServiceNow HRSD (Tutorial Article Part -Last Part)
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over 1 year
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<P>This post will be helpful to those who are looking out to remove HTML tags and convert it to String variable within the Flow Designer. The Replace String transformation function doesn't works we...
Remove HTML Tags from a String in a Flow
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over 1 year
AV
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ServiceNow Project Roles and Responsibilities - Part 4: Support
Allenovation
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over 1 year
what is process mining process mining helps streamline the process of improving business process flows by highlighting hidden inefficiencies instead of blindly trying to automate and improve your w...
Video
Process Mining for Customer Service Management Demonstration
ServiceNow Community
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over 1 year
in today&39;s video we&39;re going to be talking about uploading the Microsoft 365 co-pilot Vis online and project online usage reports into your service now instance this is a xanadoo feat...
Video
Integrating with Microsoft 365 - Semi Automated Import for Visio, Project and Copilot Usage data
ServiceNow Community
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over 1 year
[Salesforce](https://www.salesforce.com/) encourages its customers to think of the platform not just as an application for automating predefined workflows but as a tool to build customizations and ...
The Speed vs. Quality Tradeoff in Software Development: Is it Possible to Have Both?
Ownbackup
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over 1 year
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<p>Utilize Playbook Assist to create playbook outlines from text instructions. For instance, you can input directions to generate a playbook outline for handling customer support cases. Playbook As...
Playbook Assist using Now Assist
Stories by Prashant Kumar LearnIT on Medium
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over 1 year
medium.com
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<P>OAuth 2.0 is a widely adopted authentication method across numerous ServiceNow integrations. Whether it’s for a custom scripted integration or an Integration Hub spoke, OAuth token flows are fre...
Auto Refresh OAuth Access Token
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over 1 year
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15 Interview Questions on Business Rules
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over 1 year
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<P><FONT size="4"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Eliza_0-1727137719267.png" style="width: 682px;"><img src="https://www.servicenow.com/community/im...
Now Assist Skill Kit - Knowledge Article Coach
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over 1 year
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<P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Eliza_0-1727224430515.png" style="width: 684px;"><img src="https://www.servicenow.com/community/image/serverpage/...
Video
Now Assist Skill Kit Use Case Library
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over 1 year
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Whether it's accidental deletion, data breach, or hardware failures, backups are essential for helping businesses recover quickly from inevitable SaaS data loss or corruption incidents. As critical...
There’s Hidden Value in Your Salesforce Backup Data—Don’t Let It Go to Waste
Ownbackup
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over 1 year
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<P>Taken from: <A href="https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1701078" target="_self"><SPAN>KB1701078</SPAN></A></P>
<P> </P>
<P><STRONG>Introduction<...
AI Search Personalization enhancement in Xanadu release - boost results by geography or organization
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over 1 year
VC
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<P>HR Service Delivery Academy is a series of monthly webinars that are conducted by the product team and will focus on variety of topics, including leading practice guidance, deep -dives into prod...
2025 HR Service Delivery Academy - Upcoming & Past sessions
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over 1 year
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Experience from my recent project shows, once more, how much you can actually achieve by just using the OOTB capabilities. One such platform capability you almost always need and want is Knowledge ...
Knowledge Management OOTB
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over 1 year
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 Give the gift of Generative AI to everyone with Now Assist Catalog Generation
The p...
Now Assist Catalog Generation w/ Kartik Aysola - ServiceNow Creator Toolbox
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over 1 year
KM
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