ServiceNow News
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<P><SPAN>In the context of ServiceNow, "debt" typically refers to technical debt, which is a concept in software development that reflects the <STRONG>implied cost</STRONG> of <STRONG>additional re...
"Debt" and the strategy
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Cloning instances in ServiceNow is a crucial part of maintaining development, test, and production environments. It allows administrators to replicate production data and configurations to non-prod...
Unknown Issues of Clone in ServiceNow with Examples
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<P>Visit the <A href="https://www.servicenow.com/community/virtual-agent-nlu/ct-p/virtual-agent-natural-language" target="_self">Virtual Agent Community forum</A> for more information on Now Assist...
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Now Assist in Virtual Agent - Resources guide
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<P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="VictorChen_0-1726944520524.png" style="width: 999px;"><img src="https://www.servicenow.com/community/image/server...
Microsoft Copilot integration with Now Assist FAQ
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over 1 year
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Hello Everyone,
This includes Tech Talk Session 12 on ServiceNow E-Bonding Integration with [@Ravi Gaurav](https://www.servicenow.com/community/user/viewprofilepage/user-id/19722)
Link to visit ...
ServiceNow E-Bonding Integration Demo with Ravi Gaurav
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over 1 year
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The new Access Simulator feature helps you simulate how access to the specified table would change once a role or group is assigned or removed from the user.
![dheerajcheepati_0-1726913989113.png]...
Access analyzer - Simulate access on addition or removal of groups
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over 1 year
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We are excited to introduce Trey Hemmingsen as one of our speakers for our upcoming Now Learning Community webinar on leveling up your career with ServiceNow!
Trey has 15 years of experience in pr...
Introducing Trey Hemmingsen! (Level-Up your career with ServiceNow - Speaker)
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over 1 year
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<P><STRONG>San Antonio SNUG </STRONG></P>
<P><STRONG>Date:</STRONG> Thurs, Oct 24th</P>
<P><STRONG>Time:</STRONG> 9:00 am – 4:30 pm</P>
<P><STRONG>Includes: </STRONG></P>
<UL>
<LI>...
SAVE THE DATE! The next San Antonio SNUG event is 10/24 - invite coming soon!
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over 1 year
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Have you ever needed to round numbers in JavaScript? Here are a few handy functions you can use:
1\. Math.round - This function is used to round a number to the nearest integer. If the fractio...
Round the Decimal Number
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over 1 year
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<P><FONT color="000000">Say goodbye to Basic Auth with Event Management! With the Washington release, the platform introduces the capability to set up Inbound REST API keys. When connecting systems...
Inbound REST API Keys for Event Management Connectors
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over 1 year
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In this installment of the Process Mining Academy we review the Process Mining enhancements in the Xanadu release.
From an overarching product perspective we are focused on accelerating our custo...
Process Mining Academy #29 - What's new for Process Mining in the Xanadu release
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over 1 year
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<P><STRONG>Introduction: What is a taxonomy?</STRONG></P>
<P>Employee Center's unified taxonomy is a collection of hierarchical topics that brings together different content types – requests, artic...
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ServiceNow's Employee Center: Out-of-the-box Taxonomy Models
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<P><FONT size="5"><STRONG>Configure Chat Summarization Skills for Employee</STRONG></FONT></P>
<P>In this section, you will activate and configure the skill needed for Chat Assist.</P>
<P> </P...
How to Install Now Assist for HR - Chat Summarization
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Configure the Case Summarization Skill for Employee
In this section, you will activate and configure the Case Summarization skill on Now Assist Admin Console. Remember that a skill is a capability...
How to Install Now Assist for HR - Case Summarization
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over 1 year
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Configure Knowledge (KB) generation within the Now Assist Admin Console
1\. Navigate to All > Now Assist Admin > Features. Select ‘Employee’.
![MelodyYoung_0-1726840908226.png](https://www.servic...
How to Install Now Assist for HR - KB Generation
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over 1 year
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Configure the Resolution Notes Generation Skill for Employee
In this section, you will activate and configure the Resolution Notes Generation skill on the Now Assist Admin Console.
1\. Start on ...
How to Install Now Assist for HR - Resolution Notes Generation
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over 1 year
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Welcome to the Now Assist for HR Quick Start Guide!
If you're just starting your Now Assist for HR journey, then you've come to the right place. This guide shares a quick overview and will help yo...
Now Assist for HR: Quick Start Guide
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over 1 year
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ServiceNow has once again impressed us with the Xanadu release. In this blog, we'll explore some of my favorite upgrades from this new release and what they entail.
When ServiceNow announces upgra...
ServiceNow Xanadu Release: An Overview of Key Upgrades
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Health IT – is it about healthcare or security or is it IT? Is it about Clinicians, Nurses or Patients? What about the technologies and the core systems? Who’s minding the store on PII and PHI? AI ...
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Succeeding in Health IT During Uncertain Times - ServiceNow Industries Podcasts
ServiceNow Podcasts
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over 1 year
Everyone talks about transparency and leadership, but you won't achieve that without an audience. We break down the reasons and methods for ServiceNow platform owners and consultants to set up user...
CJ & The Duke | The Power of User Councils for your ServiceNow Platform
CJ & The Duke
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over 1 year
In the dynamic Banking and Financial Services sector, efficient IT operations are vital for superior service and operational efficiency. When one of the global leaders in digital services for BFSI ...
Transforming ITSM for a Global BFSI Leader with BMC Helix
Emergys
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over 1 year
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Software Asset Management | Engineering license management overview
ServiceNow Documentation
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over 1 year
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