How to Install Now Assist for HR - Resolution Notes Generation
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Sep 20, 2024
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**Configure the Resolution Notes Generation Skill for Employee**
In this section, you will activate and configure the Resolution Notes Generation skill on the Now Assist Admin Console.
1\. Start on the Now Assist Admin Console "Features" page. To get there, click on the left nav menu: **All > Now Assist Admin > Features.**
2\. Once you are on the Console page, click **Employee** from the sidebar to open the Now Assist Features for Employees page. Ensure the **HRSD** product is selected.
3\. On the **Case Assist card**, click the **View details** button.
4\. Click the **Activate skill** button on the **Resolution Notes Generation** card.
5\. In this step, you can view inputs that are needed for this skill. Click **Save and Continue** button and bottom to move to the next configuration.
5\. The next step is to define the availability of the skill. The 'define availability' option allows you to set the skill as either conditionally enabled or always enabled. Note: By default, **Skill is always available** option is selected. Click **Save and Continue** button at the bottom to move to the next configuration.
6\. The next configuration is the display of the feature. The display is where the skill will
be accessed by users on the instance.
7\. Toggle on the Display options for both items. Ensure that **sn\_hr\_core.basic** is in the list. If it is not on the list, please add it. Click the **Save and Continue** button at the bottom right to proceed.
8\. The _Review and activate_ page is now visible. Click **Activate** to finish the configuration.
To learn how to install other Now Assist for HR features, we have other articles and Now Create resources linked here!
https://www.servicenow.com/community/hrsd-articles/how-to-install-now-assist-for-hr-resolution-notes-generation/ta-p/3051445