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In this installment of the Process Mining Academy we focus on Process Mining for Customer Service Management. Process Mining Product Manager Damian Pascale and Customer Service Management Product M...
Process Mining Academy #31 - Customer Service Management
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Process Mining Academy - Process Mining for Customer Service Management
ServiceNow Community
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_With the Q4 Store release comes many improvements made to IT Service Management. Let's dive into more specifically what these enhancements and changes consist of ..._
What's new for IT Service Management in the Q4 Store Release
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Thanksgiving is upon us. It happens to be one of my favorite holidays and as I started to get excited for this year’s celebration, I started to realize there were a few similarities (and one big di...
The Unexpected Similarity Between Thanksgiving and Process Mining (and one big difference)
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ServiceNow Federal Tech Talk - Enhance Your Agency's Human Capital Strategies with AI Technologies
ServiceNow Community
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CMDB Community Members,
The Data Foundations team together with our Global Learning and Development team at ServiceNow, are developing a new CMDB Certification Exam and related training materials...
Your Expertise is Needed! Join Us in Designing a NEW Certification Exam!
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What if your customer service could consistently exceed expectations–every time?
_Spoiler: it can. And it’s easier than you think._
Customers today demand fast resolutions, personalized support...
CSM from ServiceNow: Everything You Need to Know
Pathways Consulting Group
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over 1 year
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Join Outbound Platform Product Manager Adam Stout and Now Assist Skill Kit Outbound Product Manager Eliza Orchard for an exciting webinar where you will discover how to leverage the Now Assist Skil...
Platform Fundamentals Academy - November 21st, 2024 - Leverage Now Assist to Summarize ATF Tests
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Platform Analytics Academy - November 13th, 2024 - Platform Analytics Filters "Deep-Dive"
ServiceNow Community
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Virtual Agent Designer | LLM Topic Authoring
ServiceNow Documentation
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The attached QuickStart Guide is a valuable resource to help you get started with Threat Intelligence Security Center (TISC). It includes steps to get started, highlights important features, and li...
QuickStart Guide and Now Create Resources for Threat Intelligence Security Center
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Before diving into the technical implementation of the ServiceNow Hardware Asset Management (HAM) application, it is critical to carry out a series of preparatory activities to ensure a successful ...
Pre-Implementation Checklist for Transitioning from Core Asset Management to HAM
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Xanadu Store Release 2 on ServiceNow Store Highlights (SSH) v11142024 #apps #newrelease #shorts
Justin Meadows
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over 1 year
JM
[In this video you see how easy it is to replicate events between Microsoft Azure Event Hub and ServiceNow.](https://www.youtube.com/watch?v=SC8tuJ-TmGY) using ServiceNow Stream Connect for Apache ...
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Plug nPlay replication between Azure event hub and ServiceNow using Stream Connect for Apache Kafka
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November'24 Store Release: What's new for Workplace Service Delivery
ServiceNow Community
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UI Generation is here!!!!!!!!!!!!
![UI Generation (1).gif](https://www.servicenow.com/community/image/serverpage/image-id/402060i536341DB2732537F/image-size/large?v=v2&px=999 "UI Generation (1...
What's New in UI Builder: Key Features in the Latest Q4 2024 Store Release
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This blog is a deep dive into the new features for the November 7th, 2024 release of the Workplace Service Delivery (WSD) Store Apps.
Please note that this is a summary of the most notable items,...
Workplace Service Delivery - What’s new in the November 7th release
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How to use Process Mining to identify process improvement opportunities
ServiceNow Community
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The ServiceNow Service Portal provides a highly customizable interface for catalog items and record producers. One common customization request is to hide or rename the Submit and Save as Draft but...
Customizing the Submit and Save as Draft Buttons on Catalog Items in the Service Portal
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Traditional GRC strategies often struggle to cope with the complexities and vast amounts of data that companies must navigate. Advanced Artificial Intelligence (AI) presents an exciting solution, o...
Unveiling the Untapped Potential: Transforming GRC Strategies with Advanced AI Integration
REDE Consulting
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over 1 year
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Dettagli e registrazione qui: <...
Torna il Developet Meetup in ITALIA!
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Hello All,
The SAP Ariba Spoke is built by [Bristlecone Inc](https://www.bristlecone.com/company/about-us "Bristlecone Inc").
The SAP Ariba Spoke provides a list of actions that interact with SAP...
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SAP Ariba Spoke Demo Videos
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