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How can I create a private task without using a freeform VTB ?
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I have created an email client template on RITM table and from that template I want to send approve/ reject link to the approver. Is this possible?
approve reject link in email client template
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How to add Publisher and Product in Sam pro and software model in sam pro.
How to add Publisher and Product in Sam pro
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Dear all,
How to stop the PDI instance from redirecting to App Engine Studio. I prefer the old UI where we have the Application Navigator and we can toggle between different modules at wis...
Stop the PDI from redirecting to App Engine Studio
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I eventually got the action payload definition to actually update with my newly added parameter.
The new parameter was "query". I added the query (copied and pasted encoded from the list) and ...
Related List Declarative Action to open a FILTERED List modal
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Hi all,
When I am on the Employee Center Knowledge homepage (esc\_knowledge\_home), I am seeing inactive knowledge bases appearing in the "Knowledge Bases" dropdown. There are not any know...
Inactive KBs appearing on Employee Center Knowledge homepage
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I'm using a database view.
The database view displays information from two custom tables.
I believe the database view's function is to display only records that meet the same criteria.
Is ther...
Hi Team,
My requirement is Limit the auxiliary options such as "Request to Change CIR Requestor", to active state or till Production Readiness state should not be available in the ...
Limit the auxiliary options such as "Request to Change CIR Requestor"
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Hi,
We have OOB UI Action 'Close Task' on sc\_task table. If there is only one sc\_task inside the sc\_req\_item record, then when we click on 'Close Task' it close the current sc\_task and al...
Close Task OOB UI Action on sc_task table
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Today's guest is Laurie Wheeler, Chief Operating Officer – IS&T at MultiCare Health System. Founded in 1882, MultiCare is a locally governed, nonprofit health system serving communities across the ...
Video
ServiceNow Series E214: 'Maximizing IT Efficiency with ServiceNow' with MultiCare's Laurie Wheeler
ServiceNow Podcast Series
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6 days
Hi,
I have created one UI Page script and calling it through UI Action button but script is not working in workspace however it's working properly in form label.
UI page Script Name: modal\...
Unable to create pop-up by using UI action button in Service operation workspace(SOW).
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Dear all,
we tried to find this option, even checked the release notes for Zurich, but sadly not found.
Such filtering/sorting option is available everywhere, but not in Data Visualizatio...
Data Visualization list does not offer a possibility to sort/filter
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I am facing an issue with the following scheduled script execution code, where it runs fine for one case record but fails for other records. When I run the same script for the failing case record, ...
Need help to debug the scheduled job script for case records
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I have defined an MCP Server connection to an MCP Server which I control.
This works fine (after some hiccups, had to deal with this: [https://support.servicenow.com/kb?id=kb\_article\_vie...
MCP Connection with OAuth
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In ServiceNow SAM, how can license consumption be split when one SSO account is associated with multiple Active Directory groups representing different licensed products? We need to allocate distin...
SAM license consumption allocation for single SSO with multiiple AD Groups
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I am trying to create a survey question in ServiceNow using Assessment Metric Templates. For this requirement, I created two assessment metric templates. The first template was created without any ...
Guidance Required on Using Assessment Metric Templates for Survey Questions
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Currently we are facing issue that CMDB Health Result Task list not showing task on filter field "Last Evaluated on " between october to december but on february its sh...
CMDB Health Result Task List not reflecting health task on some dates
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We are trying to build number of KPIs using Platform Analytics e.g.
How many Incidents are being responded in time by a support group (filter based on assignment group)?
How many Incidents are ...
Response in time, Resolution in Time KPIs
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Hi all
I'm currently working on a requirement to allow Service Desk users to edit the variables on RITM records if needed (and, yes, we have tried to persuade the requestor that they should be...
Help to track variable value changes on RITM
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Hello,
Custom UI actions( related links just referring to another site) built on custom application are visible on UI16 but not on workspaces. though the below options are checked.
...
Hi,
I am working in a Workspace. I will explain step by step.
First, suppose I open only All records from the filter navigator by pressing CTRL. This works perfectly at the content level and the ...
Issue in the workspace
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How to rename the field highlighted on ESC portal
![Sachithananda1_0-1771238691193.png](https://www.servicenow.com/community/image/serverpage/image-id/501889i8411D1583D30F4F3/image-size/medi...
Rename OOTB Catalog fields
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Hi everyone,
I’m facing an issue with a Decision Table that was working perfectly fine until this morning.
I use this Decision Table to trigger certain programs based on answers to Intake Questio...
Decision Table Not Working
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