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ServiceNow News
49023 items
Activate the Business or Consumer Portal in your ServiceNow instance, enabling self-service for your B2B customers. servicenow servicenowdemo businessportal consumerportal serviceporta...
Video
Configure the Business or Consumer Portal
ServiceNow Documentation
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about 1 hour
In this video, you’ll learn how to prevent automatic updates to hardware models on your hardware assets. We’ll show you how to create a Reconciliation Rule using the CI Class Manager and demonstrat...
Video
Prevent Automatic Updates to Hardware Models on Your Assets
ServiceNow Community
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about 2 hours
The out of the box Enterprise Architecture Operational indicators, Incidents via Service, Problem via Service and Change via Service provide key insight to the operational health of your business a...
A Quick Guide to Enabling the Enterprise Architecture Operational Indicators
New article articles in ServiceNow Community
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about 3 hours
www.servicenow.com
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Understanding roles across the ServiceNow ecosystem helps clarify responsibility, expectations, and growth paths.
You Don’t Have to Do Everything
New article articles in ServiceNow Community
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about 4 hours
www.servicenow.com
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I got this interesting question in an SVG workshop: _“What is the performance difference between an SVG loader and simply rotating an image for a loader?”_
The choice between Scalable Vector Graph...
Video
Loading Smarter: SVG vs. Raster Loaders in Modern Web Design
CSS-Tricks
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about 6 hours
css-tricks.com
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_A quick note before we get into it: An airline boarding process is inherently physical — people walking down aisles, stowing bags, finding seats. You can't fully digitize that into a workflow with...
What If an Airline Had Process Mining? (They'd have known why in days, not weeks)
New article articles in ServiceNow Community
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about 7 hours
www.servicenow.com
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Overview
This article provides a high-level overview of State Management in ServiceNow, explaining how State Models and State Transitions define and control the lifecycle of task-based records su...
Understanding State Models and Transitions
New article articles in ServiceNow Community
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about 7 hours
www.servicenow.com
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Update Sets are one of the most widely used deployment mechanisms in ServiceNow. However, a very common — and risky — practice still exists in many projects: adding data records to Update Sets usin...
Why You Should Never Add Records to an Update Set
New article articles in ServiceNow Community
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about 7 hours
www.servicenow.com
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On February 18th, 2026, during our Platform Analytics Academy, this session covered the strategic value of upgrading, common migration issues (visualization, exports, filtering, accessibility), fix...
Video
Getting Ready for Platform Analytics (2026) - February 18th, 2026 - Platform Analytics Academy
ServiceNow Community
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about 8 hours
What if ServiceNow could uncover everything inside your Kubernetes ecosystem — from clusters to container image components — and even generate a downloadable SBOM, all within a single platform? Let...
Managing Container Vulnerabilities Through ServiceNow modules - The KVA-SBOM-SAM way
New article articles in ServiceNow Community
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about 9 hours
www.servicenow.com
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I’ve spent over two decades in the trenches of user experience design. I remember the transition from table-based layouts to CSS, the pivot to responsive design when the iPhone launched, and the ri...
A Designer’s Guide To Eco-Friendly Interfaces
Articles on Smashing Magazine — For Web Designers And Developers
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about 11 hours
smashingmagazine.com
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community_blog&sys_id=14e51965db2200d013b5fb24399619fb)
Hi th...
Extending a Scripted LinkedIn Posts API with the Documents API
New article articles in ServiceNow Community
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about 14 hours
www.servicenow.com
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If you've ever wondered how to control who can access your APIs and under what conditions, this blog is for you. We'll walk you through REST API Access Policies — what the...
Demystifying REST API Access Policies: What You Need to Know (Part 1)
New article articles in ServiceNow Community
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about 15 hours
www.servicenow.com
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In today’s fast-paced, highly regulated industries like Finance, Pharma, and Healthcare, operational efficiency is not just a goal—it’s a necessity. Enterprises face complex compliance requirements...
Optimizing Workflows with REDE Consulting Consulting Benefits
REDE Consulting
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about 15 hours
www.rede-consulting.com
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The Invisible Foundation: In the high-stakes world of global enterprise, "Information Security" often conjures images of sophisticated firewalls and AI-driven threat detection. However, for a CXO, ...
Why Asset Management is a CXO’s Secret Security Weapon
REDE Consulting
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about 15 hours
www.rede-consulting.com
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Let’s talk about something that’s been around forever in ServiceNow development — Async vs Before Business Rules. It’s one of those topics that everyone nods at confidently. “Yeah yeah, I know the ...
Stop Blaming Performance — Start Fixing Your Business Rules
New article articles in ServiceNow Community
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1 day
www.servicenow.com
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In many industries, managing large volumes of data efficiently remains a challenge. When organizations rely on multiple disconnected systems, the process of intake, triage, and audit preparation be...
Unlocking Efficiency with a Unified Data Model for AI-Driven Intake and Triage
REDE Consulting
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1 day
www.rede-consulting.com
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Preparing for the ServiceNow CSA exam can feel overwhelming if you don’t understand how the exam is actually structured. In this video, I break down the official CSA exam domains, explain what each...
Video
ServiceNow CSA Exam Explained: What You Need to Know to Pass
knewget
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2 days
Managing internal IT controls and risks is a critical challenge for organizations aiming to align their business processes with strategy and regulatory requirements. Traditional methods often strug...
Enhancing IT Governance with AI-Powered ServiceNow for Effective Risk and Control Management
REDE Consulting
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2 days
www.rede-consulting.com
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In this session we will take a deeper look at the Article Optimization feature of Knowledge Center. This feature helps you maintain the health of the Knowledge base to ensure great outcomes for you...
Video
Platform Academy: Deep Dive - Knowledge Center Article Optimization
ServiceNow Community
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3 days