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Configure the Business or Consumer Portal

ServiceNow Documentation · Feb 23, 2026 · video

Activate the Business or Consumer Portal in your ServiceNow instance, enabling self-service for your B2B customers.    #servicenow #servicenowdemo #businessportal #consumerportal #serviceportal     This video was recorded in the Yokohama release.     For more information about (topic), see: https://www.servicenow.com/docs/bundle/yokohama-customer-service-management/page/product/customer-service-management/task/configure-business-portal.html    ServiceNow product documentation:   Exact title:  https://www.servicenow.com/docs/bundle/yokohama-customer-service-management/page/product/customer-service-management/task/configure-business-portal.html    ServiceNow Training and Certification:   http://www.servicenow.com/services/training-and-certification.html     ServiceNow Community:   https://community.servicenow.com/community      ServiceNow TechBytes Podcast:   https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455      For general information about ServiceNow, visit: http://www.servicenow.com/

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